Mike

I had an absolutely wonderful experience with Choice Comfort. Mike provided the most thorough estimate for a new HVAC system of any of the 4 companies that I called. Because of his knowledge, he found things that no other company noticed. He was able to answer all my questions clearly and in a way that I could understand, even with no knowledge of HVAC systems. He spoke very highly of the installers, which eased my mind and gave me confidence in the company. Finley and Joe were my installers. They showed up on time, introduced themselves and immediately made me feel at ease. It was very apparent to me that they were knowledgeable with the install and that Mike had communicated with them about everything that needed to be done (removing a 1970's era humidifier from my crawlspace and patching the hole). I was pleasantly surprised with how polite both installers were to each other. They routinely checked on each other and told each other thank you. Finley even asked Joe several times if he was getting too hot outside. When Joe had a question, Finley would answer it respectfully. He never seemed bothered or in a hurry but genuinely waned to help. I don't think I would ever see this level of respect in another company. Finley and Joe did a fantastic job on the installation. They were very efficient and organized. They cleaned up the worksite and even made sure that the fence was closed for my dogs. Purchasing a new HVAC system and having strangers in my home that are sawing into my roof could have been so much more stressful than what it was. I cannot thank Mike, Finley and Joe for a seamless and stress-free experience. I will be a customer for life.

Working with Choice Comfort was wonderful. After years of contemplating a complete HVAC installation in an all electric house (no vents) we finally decided to do it! Working with Choice Comfort and their entire team: plumbers, electricians and HVAC professionals went extremely well. Highly recommend this company. Shout out to TJ , Andrew and Mike for making this very large project get done to our complete satisfaction!

Fantastic salesman Mike and technicians TJ and Finley. Highly recommend Choice Comfort!

My mom loved the service Jason, Mike and Finley gave her from start to finish. She would give them 10 stars if she could.

Positive: Professionalism, Punctuality, Quality, Responsiveness Choice Comfort HVAC has been servicing our home and three rentals for the past four years. Last year they installed a new AC on one of the houses, and it works great. We recently added a fourth rental, and they installed high-efficiency heat and AC. Mike, Tommy, and Findlay were great to work with. We also started using their plumbing services, and Will (with Chris) has done great work on a big job. The dispatcher, Rachel, is always cheerful and helpful. Highly recommended. Added note for Will the plumber. In the past six months, we finished renovating a new rental in Belmont, where Will was very diligent, patient, and cheerful as we asked him to perform a multitude of tasks not just in Belmont but at two other rentals and our home. Two gas pipes and ventless log setups; outdoor spigots, new toilet, pedestal sink, bathtub, snaking drains, water heater install, new kitchen sink and faucets, shower valves, utility sink, clothes washer drain, and more. Will is amazing.

Positive: Professionalism, Punctuality, Responsiveness Outstanding response and service from Mike and Travis, from the estimate to the install. 5 stars! Service: HVAC system repair

Service: HVAC system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Representative inspected my system inside and outside. He diagnosed the problem, reviewed the cost of the repairs and received my approval to do the job. He explained everything and was very polite. I was very pleased with the services I received.

I’m very mechanical so paying someone to work or preventative maintenance my furnace is uncomfortable but I decided to try CC. Mike was the Technition. He was on time and very professional. He explained everything he was doing and took the time to show me parts he removed and cleaned before reinstalling. Showed me multimeter readings and explained what the acceptable variances. I would highly recommend CC and their service team!!

Mike was great! He explained everything to me and made me feel like I wasn’t being taken advantage of with his services. I would highly recommend him and his company

Great service, knowledgeable friendly service technician . Jason answered all of our questions and was very helpful and polite

Excellent service. Sent a text telling what time he would arrive and arrived on time. The technician wore a mask and the service was done in under an hour.

Mike came in, spent nearly an hour going over everything, cleaned the ignitor, told me that even though the inducer motor is making noise, it's not critical and will probably last a few more years. It was a pleasant surprise to learn he is a fellow Butler grad and also lives in our neighborhood. If I ever need any further maintenance on furnace, air, plumbing or electrical, you are the ones I will call. Ten out of ten!!!

Positive: Punctuality, Quality, Responsiveness After a router change my online Nexia app lost network connectivity. They were punctual and quick to restore HVAC network connectivity. Thanks for your outstanding personalized service and support.

Our technician, Mike, was prompt, professional, friendly, and had our furnace back up and running quickly. He answered all of our questions, made recommendations, and gave advice for future troubleshooting. Choice Comfort was the only local company who could come to our house the same day we called. Great experience!

Great experience. I was given a call in advance and Mike came as scheduled. He explained what he was going to do and completed the job in a professional and timely manner. It was a pleasure to interact with his friendly personality.

Mike was fantastic!!! He identified the problem with our air conditioner (the capacitor) immediately! Called the manufacturer to obtain our warranty information for us, fixed the problem within 30 minutes! I now have cold air filling my home in the middle of a hot Ohio summer!!! If we have any problems in the future we will be calling Choice Comfort Services! Thank you so much!!!

Mike is always professional, friendly, and thorough. I would highly recommend Choice Comfort Services.

Mike was personable, friendly and knowledgeable. He explained what he had done and why he did it. He was professional in every way. Job well done.

Right on time, very professional and took the time to explain the part replacement and costs.

Everyone I've dealt with has been very nice and professional. They always provide a courtesy call before they show up and they are always on time. Mike, who has done my tune ups, is very knowledgeable and professional. Choice Comfort is unmatched.

Mike was very kind, helpful and even considerate of my pets! I highly recommend Choice Comfort to anyone with HVAC needs.

We realized this afternoon our furnace wasn't turning on to heat our house. Mike was out here within an hour and got us all set. Really appreciate the quick and efficient service.