Customer Review for HVAC, Heating & AC Services
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Marsha WilliamsBrookville, OHReviewed on November 8th, 2026
Cameron came for my annual furnace check-up. He was very polite, got right to work, and then explained what he did in terms I understood. Very pleased with the service. Would definitely recommend your company to anyone who asks.
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Chris FickertSpringfield, OhReviewed on November 5th, 2026
He was prompt and did a great job. No problems and I would recommend this company.
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Tom SpitlerBrookville, OhReviewed on November 5th, 2026
Old furnace control board, transfer and wiring all of the sudden overheated and fried beyond repair. Contacted representative of Choice Comfort in the evening and received estimate for new HVAC system next morning. Technicians arrived after lunch removed old furnace and heat pump. Total replacement was complete the following afternoon. Outstanding service, knowledgeable: professional technicians, and time/care was taken (drop cloths, shoe covers, etc.) to protect the home environment. Choice Comfort personnel turned a bad situation around quickly and that was very much appreciated.
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Steve GambillVandalia, OhReviewed on November 4th, 2026
We have been using Choice Comfort for decades and are confident that we have been receiving consistent, professional services with our HVAC systems throughout the years.
Thanks very much for maintaining our home environment with quality workmanship. -
Robert WeltyChristiansburg, OHReviewed on October 23rd, 2026
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William CookeDayton, OHReviewed on October 19th, 2026
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Kathryn BlairHuber Heights, OHReviewed on October 18th, 2026
I have used choice comfort for maintenance on my heat pump and oil furnace. They are always punctual, do a great job , and always leave my home clean. I also just had a water softener installed also did a super job. Would highly recommend this company.
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Richard KavalauskasDayton, OHReviewed on October 14th, 2026
Service arrived on time and performed all expected services expertly.
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M MReviewed on October 11th, 2026
Choice Comfort always does a great job. They are honest and reliable. They are also flexible with working around my busy schedule. Highly recommend!
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Tim KoroseiKettering, OHReviewed on October 9th, 2026
Timely annual heating system service. Friendly, thorough technician. Fair price.
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Gary BaileyTipp City, OHReviewed on October 8th, 2026
On time. Great service. Annual heating check
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Joe LaberReviewed on October 5th, 2026
Choice Comfort Services recently replaced the AC and FURNANCE in my Dad's home in Troy, Ohio. Their service was TOP NOTCH and professional!! They explained everything clearly and answered questions along the way. They even took out the old beast of a furnace in the basement with ease! 5+ STARS for service, friendliness, and ease of the entire process!! #thanks!! :)
Replied by Anna Broerman on October 5th, 2026 10:10:55amThank you, Joe! We're so glad to hear about the positive experience you has with our service. We are so appreciative of your support, thank you for trusting us!
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Dana SiegenthalerReviewed on October 2nd, 2026
Fast and Courteous service. My tech Max was knowledgeable and personable. I appreciate the great service I receive from Choice comfort. They go above and over with their customers.
Replied by Anna Broerman on October 5th, 2026 10:10:20amFast and Courteous service. My tech Max was knowledgeable and personable. I appreciate the great service I receive from Choice comfort. They go above and over with their customers.
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Norman HengerReviewed on October 1st, 2026
Ryan was our tech and was very polite and did a fantastic job in inspecting the heating and air system. Will be asking for him again in the future.
Replied by Anna Broerman on October 1st, 2026 10:10:20amThank you for your great words, Norman! We are glad to hear that Ryan provided you fantastic service!
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Patricia CarrollReviewed on October 1st, 2026
Expert and friendly service--always!
Replied by Anna Broerman on October 2nd, 2026 07:10:11amThank you, Patricia! We appreciate you recognizing our expert and friendly service.
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David EReviewed on October 1st, 2026
This was a scheduled HVAC Fall checkup. Max was on time, very thorough, and explained the work he had done. I trust Choice Comfort.
Replied by Anna Broerman on October 5th, 2026 10:10:34amThank you, Dave! We appreciate your recognition of Max, and we value the trust you have placed in us.
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Billy EmerickReviewed on September 24th, 2026
I thought the young man who came into my house, just exceptional job. I’m an older gentleman, and he explained things that I could understand and helped me make some minor changes to my settings. Thank you for the Tune-up.
Replied by Anna Broerman on September 30th, 2026 02:09:31pmThank you, Billy! We're glad to hear that our team provided exceptional service and took the time to explain everything clearly. Your satisfaction is important to us, and we appreciate your feedback!
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Larry LainReviewed on September 22nd, 2026
Reliable, efficient, friendly, knowledgeable, professional — what else could you possibly want! Their prices are fair, their techs hard working and skilled. We trust them and recommend them to our friends.
Replied by Anna Broerman on September 30th, 2026 02:09:30pmThank you so much for the kind words! We’re glad you had a great experience and truly appreciate your support.
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Catherine SmithReviewed on September 19th, 2026
Very professional workers that did an amazing job and cleaned up after they completed the work. 100 percent would recommend. Gave me a price with no hidden fees.
Replied by Anna Broerman on September 30th, 2026 02:09:05pmThank you, Catherine! We're glad to hear you appreciated the professionalism of our team and the transparent pricing. Your recommendation means a lot to us!
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Judy DilsReviewed on September 17th, 2026
Great service, friendly technician.
Replied by Anna Broerman on September 30th, 2026 01:09:53pmThank you for the 5-star rating, Judy! We appreciate your loyalty.
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Jo BlazynekReviewed on September 16th, 2026
Honest, reliable and a great team. You can't do any better...HVAC or plumbing...
Replied by Anna Broerman on September 30th, 2026 01:09:57pmJo, we appreciate your kind words about our team and are glad to hear you had a great experience. Thank you for your support!
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Alicia SommerReviewed on August 31st, 2026
Max arrived early and finished the furnace inspection in an hour with no problems.
Replied by Anna Broerman on September 30th, 2026 01:09:15pmHi Alicia, we truly value your 5-star rating! It’s wonderful to know we're meeting your expectations. Rest assured, we're committed to providing exceptional service. Hope to assist you again in the future!
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Carrie LemasterReviewed on August 28th, 2026
Quick check-up and installation of capacitors on heat pump
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Ila HartrumReviewed on August 25th, 2026
Annual air conditioning checkup by Max. On time, acted professionally and efficient. Well done.
Replied by Anna Broerman on August 31st, 2026 10:08:12amThank you, Ila! We are glad to hear that you had a great experience with Max and your annual tune-up service.
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Kathy SandersReviewed on August 24th, 2026
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Doug CampbellReviewed on August 23rd, 2026
These guys always show up when they are supposed to and tell me exactly what they’re going to do- and they do it with no wasted motion. And when they leave, you can’t tell they’ve been there. These are the pros.
Replied by Anna Broerman on September 8th, 2026 09:09:07amThank you, Doug! We appreciate your kind words and are glad to hear that our team consistently delivers efficient and professional service.
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Sharon CarpenterReviewed on August 20th, 2026
Choice Comfort called to remind me about checking the furnace out prior to winter. The young man that came was polite, nice, and kind . Not only did he check the furnace but also the A/C. Cannot deal with a better company.
Replied by Anna Broerman on August 31st, 2026 10:08:26amThank you, Sharon, for your wonderful feedback! We're glad to hear that our team provided you with excellent service and a positive experience. Your satisfaction means a lot to us!
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Tim KelleyReviewed on August 19th, 2026
Highly recommend heating, air conditioning and plumbing services provided by Comfort Services. Always call before arriving and we rely on them for all HVAC and plumbing needs.
Replied by Anna Broerman on August 31st, 2026 10:08:34amWe're so grateful for your recommendation and trust in our heating, air conditioning, and plumbing services. Thank you, Tim!
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