Customer Review for HVAC, Heating & AC Services

This is to thank Choice Comfort for their professionalism and willingness to go the extra mile for me and my family. When our older furnace broke down, they really came through for me and had me up and running in no time. I highly recommend Choice Comfort for their customer satisfaction commitment.

Great honest and loyal company, from the technicians to the office staff, wonderful!

Great service would highly recommend.

Great staff and they do quality thorough work!

Quick, thorough, informative and overall friendly! Thanks Andy!

Awesome service - polite and knowledgeable. Thanks!

Had very diverse weather which made doing our job very difficult. But the guys hung in there for it! They were great!

Right on time, very professional and took the time to explain the part replacement and costs.

Today was crazy but turned into a blessing. Andrew was Awesome and very helpful. He answered all my questions and was very through. Andrew was a blessing to me in my time of need and i will be requesting him again. Bre Ann and Cool Solutions, thank you so much!!!

Very knowledgeable in their profession. Always polite and respectful of our house. I highly recommend them.

Very good service

Excellent service and knowledgeable staff. Thank you!

Great service! Friendly!

Great experience with a trustworthy company.

I was notified when the tech was on his way. He was very knowledgeable and friendly, and explained everything that was done or needed to be done.

I had a 55-yr old gas-fired boiler in need of repair, but the pipe coming out of it had finally thinned to the point of collapse - so replacement was my only option. Went with Choice Comfort because they've been working on the old system for 30+ years (since the company was Peters), and they have always done great work. Opted for the 95% efficient model, wall-mounted option; included new zone valves and digital thermostats. The installation crew were great, nice guys, very efficient! Covered the basement rug with a dropcloth to protect it from the heavy foot traffic while removing the old furnace and doing all the work (but they were so neat, not sure they needed to do that). Had most of the installation completed the 1st day, finished on the 2nd and then got it up and running. At the end, the guys fully explained the new system and how it works - and it's maintenance-free! Since the venting/intake pipes had to come out an approach side of my house, they used a very neat mounting kit instead of leaving PVC pipe sticking out. And they even fixed my clothes dryer's exhaust tubing while they were here. Removed all of the old stuff, excellent cleanup.

Have been using the new furnace for 2 days and it's super quiet! The guys got ALL of the air out of the pipes throughout the system, haven't heard a peep from them except for an occasional metal ping as the metal heats or cools. Even when I stand next to the furnace, I can barely hear it, and I thought the old furnace was quiet! And the wall-mounting gives me a little bit more space in my washroom.

Price was reasonable considering the type of heating system and the installation manpower needed. The high-efficiency furnace really wasn't that much higher than the regular furnace, and I'll get a $500 Vectren rebate. The furnace should last 30 years, and Choice Comfort also gives a warranty (forget how many years right now). Overall, very glad that I got the new system, and glad I got it from Choice Comfort.

Choice Comfort provided a great HVAC system for a competitive price. The installation has a neat and orderly appearance. Their technicians are always professional and courteous. My wife really appreciates the "booties" they wear to protect floors in living areas

The service technician was very professional and polite and did a good job.

Shaun was here when he said he would be. He was very courteous and considerate. He explained everything and was very thorough

Fantastic experience, very knowledgeable, professional and they go over repairs with customer

I have used ChoiceComfort several tims and found them to be prompt, professional and courteous. They have always arrived within their 2 hour time window and called when near The technians, usually Matt, are well trained and quickly diagnose problems, and I have never had to call them back for same issue. They exemplify the high level of service that I've come to expect from Logan Master Appliance, the agency that first referred me to them. I can't recommend highly enough and will definitely call them when I have an issue or it's time to replace my heat pump.

Excellent. Hard working, friendly, clean...glad my furnace is in good shape for a hopefully cold winter.