Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1256 Reviews
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  • Mike
    Reviewed on January 5th, 2018

    Matt & Shaun did an outstanding job answering all my questions and making sure I was 100% satisfied with my purchase and installation.

  • Bobbi Ochs
    Vandalia, OH
    Reviewed on January 3rd, 2018

    Thank you for finding time to squeeze us in last night when I didn’t have heat... when other companies could not help us until Friday! It’s -5 at night... I cannot go without heat for 3 days... thank you for all your help!! Highly recommend and will continue to use you guys! Thank you!!! Very professional and helpful!!!!

  • Mary Beth Orr
    Troy, OH
    Reviewed on December 5th, 2017

  • Choice Comfort Customer
    Reviewed on November 17th, 2017

    An Experienced Technician completed a complete system check up. Very thorough and he knows his job well. Answered all my questions. I was very pleased with the check up. All ready for the heating season.

  • Choice Comfort Customer
    Reviewed on November 17th, 2017

    Choice Comfort Services is always there when we need them! Over the last 3 years my husband and I have had numerous electric and HVAC issues. Each time the Choice Comfort Services team have provided exceptional service. Paul, Barry, Shaun, and Mike have all been out to our property for various issues. They do their best to provide quick service and the prices are always affordable. We wouldn't use anyone else for our HVAC/electrical needs!

  • Choice Comfort Customer
    Reviewed on November 15th, 2017

    Choice Comfort Services has provided a quality product with expert installation and maintenance. Friendly and professional. Highly recommend!

  • Choice Comfort Customer
    Reviewed on November 11th, 2017

    As always, servicemen from Choice Comfort Services are prompt, respectful, polite, neat, knowledgeable, patient and willing to answer questions, thorough, and efficient. Do you need any more adjectives to convince you to call them for your HVAC needs?

  • Choice Comfort Customer
    Reviewed on November 11th, 2017

    Caleb was very polite. Quick and efficient. Also gave my dog treats

  • Choice Comfort Customer
    Reviewed on November 4th, 2017

    Always great! I have use this company for years! I have always been happy with them and referred them to several friends!

  • Choice Comfort Customer
    Reviewed on November 2nd, 2017

    Professional, efficient, competent and punctual. Great company. Highly recommend.Update 10/13/2107: We?ve had our new heating and AC system purchased and installed by Choice Comfort Services in for a year and gone through two season maintenance checks. We couldn?t be more pleased with the equipment and ESPECIALLY the service, knowledge and professionalism of this company. I couldn't be more pleased, and highly recommend them (and this particular system) without reservation.

  • Linda Mike
    Reviewed on October 17th, 2017

    I would like to thank you for the excellent and professional service I received from your company. On 12-27-13, our furnace went out. We call your company and a technician came out and we all agreed that we needed a new furnance. Ours was 25 years old. There was no pressure and the technician got ours working temporarily. On Monday the installer was there on time and started disconnecting the furnace. The furnace was completely installed in the early afternoon. The installer explained the operation of the furnace. He also explained the rebates we qualified for. He then removed the drop clothes he had used and thanked us for the business. The entire experience with everyone at Choice Comfort was great!!!

  • Colleen Carr
    Reviewed on October 17th, 2017

    Paul and his staff have provided excellent service for our business and our family! We are always happy with Choice Comfort!

  • Jessica Scherack Baughman
    Brookville, OH
    Reviewed on October 17th, 2017

  • Ana Godin
    West Milton, OH
    Reviewed on September 23rd, 2017

  • Erica Williams
    Reviewed on September 16th, 2017

    Pat Andrews was awesome! He was my service technician who was dispatched to my residence as a follow up. Boy did he follow up. He was very thorough and very professional and polite. Pat gave me plenty of updates on his progress along the way and ensured that i was comfortable the entire time he was in my home. He answered all of my many questions and was very informative. He even triple checked his work before he left. Pat found the issue with my unit and worked diligently to execute the solution.

  • Jennifer Tinka
    Reviewed on September 11th, 2017

    Great service!

  • Nicole Bogard
    Reviewed on August 26th, 2017

    Wonderful experience. Same day service. Informative, not rushed and really personable. Would highly recommend Cool Solutions and Andy, Service Team Leader.

  • Carri Anne Czyznik
    Reviewed on August 18th, 2017

    Our technician has visited our home several times for regular check-ups of our HVAC system. Each time he has visited, he has been very friendly, knowledgeable, and thorough when inspecting our system. Additionally, he always makes sure to take the time to completely explain any issues he has discovered as well as any parts that may be needed.

  • Food Service Company
    Reviewed on July 19th, 2017

    Choice Comfort Services has installed several new systems for us, as well as, maintained our existing units. Once called, they respond quickly in order to assure that we have minimal down time. We trust Choice Comfort Services for all of our nine locations.

  • Brian
    Reviewed on June 15th, 2017

    They took their time with us and we will use them again. A++

  • Marcella Keeton
    Dayton, OH
    Reviewed on June 14th, 2017

    Prompt and reliable company. Wonderful people to work with! Recommend highly!

  • Jeff Milby
    Dayton , OH
    Reviewed on June 7th, 2017

    Very professional and courteous technician and office personnel

  • Dana Herbst
    Vandalia, OH
    Reviewed on May 31st, 2017

    Good

  • Stephen Ann
    Reviewed on May 19th, 2017

    We called Choice Comfort Services and were called back by Paul to set up a time for him to come out to make an evaluation of what could be done. He got back with us and gave an estimated price. We had an HVAC system installed in our home. They did a very professional job, and always called ahead to let us know they were on their way here. The job was done in a timely manner. The workers were very courteous and always answered all our questions. The system is working and we are very grateful for the job that was well done. We would highly recommend Choice Comfort Services to everyone.

Review Central
4.97 out of 5 ( 1256 Reviews )
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