Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1256 Reviews
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  • Dan Crego
    Tipp City , OH
    Reviewed on February 22nd, 2018

    My technician was Mike. He is very professional, gets right to work. I have used this company many times. I am very happy with them and would highly recommend them

  • Christopher Nartker
    Beavercreek, OH
    Reviewed on February 22nd, 2018

    great job!

    thanks for the kind prompt service

  • Seamus Nicholson
    Reviewed on February 21st, 2018

    We were sweating big time on the hottest day of the year, but when we called Choice Comfort they were not only friendly, but quick to help. They sent out Caleb Jarrell and he got our A/C up and cooling in no time. He was nice as he could be and business like in a professional way.
    We will be sure to call them in the future for any furnace or A/C issues. Just hopefully it won't be an extreme temperature day.

  • Theresia McHugh
    Dayton, Oh
    Reviewed on February 21st, 2018

    Always great! I have use this company for years! I have always been happy with them and referred them to several friends!

  • Jenny Wilson
    Reviewed on February 21st, 2018

    Problem was fixed within 4 hrs of my initial phone call. Received a call when the tech was on his way. Mike, the service tech, was on time, didn't leave a mess, and fixed the issue quickly.

  • Suesan Cooney
    Beavercreek , OH
    Reviewed on February 18th, 2018

    Great air service. Great explanation of repairs and options.

  • Robert Brokaw
    Vandalia , OH
    Reviewed on February 8th, 2018

    Good price and great service.

  • Philip Miller
    Dayton, OH
    Reviewed on January 30th, 2018

    Great service! Rachael, Caleb, Finley & Scott are excellent professionals. Diagnosed and replaced my aging furnace next day under 4 hours. I would definitely recommend Choice Comfort Services for anyone needing HVAC repair. 5* customer service!

  • Sharon Norton
    Clayton, OH
    Reviewed on January 27th, 2018

    Professional, efficient, competent and punctual. Great company. Highly recommend.

    Update 10/13/2107: We’ve had our new heating and AC system purchased and installed by Choice Comfort Services in for a year and gone through two season maintenance checks. We couldn’t be more pleased with the equipment and ESPECIALLY the service, knowledge and professionalism of this company. I couldn’t be more pleased, and highly recommend them (and this particular system) without reservation.

  • Barb Bartel
    Troy, OH
    Reviewed on January 27th, 2018

    Barry did an exceptional job discussing the installation of a new heating & cooling system.
    I had very few questions as he was very proficient. Finley & Scott were punctual, considerate, organized, experienced, tidy and friendly with the dogs.
    I received first rate service from Choice Comfort. Thanks guys!!!

  • Steve G.
    Tipp City
    Reviewed on January 23rd, 2018

    Not a single complaint from the Choice Comfort Choice installers, even after they had to go to Cincinnati to pick up new parts to meet our changing demand. Thank you. It was a pleasure working with you all at Choice Comfort.

  • Linda
    Reviewed on January 23rd, 2018

    I would like to thank you for the excellent and professional service I received from your company. The entire experience with everyone at Choice Comfort was great!!!

  • Gary Hardy
    West Carrollton, OH
    Reviewed on January 23rd, 2018

    The best mechanical company in Dayton. Paul and his staff are the best.

  • Pat DeArmond
    Vandalia, OH
    Reviewed on January 19th, 2018

    Caleb was my tech and I was so very impressed with him. I did business with Peters for around 40 years and then they became Choice Comfort. Not only are they very knowledgeable, but considerate, prompt, trustworthy, and give excellent customer service. I recommend them and will continue to use them. They also put in my water heater and worked on my gas fireplace. They do it all. I wish all the business people we had to deal with were like Choice Comfort.

  • Sharon Mangan
    Dayton, OH
    Reviewed on January 19th, 2018

    Comfort Choice did a very thorough inspection of both my furnace and air conditioning units this April. Every critical component was checked for any type of wear or sub-par function. When completed, I felt completely satisfied that my heating and air are now ready for another year of reliable use! Great job, Comfort Choice!

  • Debbie Zwolski
    Reviewed on January 19th, 2018

    Excellent customer service and quick fix. Thank you Shawn for your service and the receptionist for her excellent communication skills and follow up.

  • Pat Kuhbander
    Vandalia , OH
    Reviewed on January 19th, 2018

    Prompt and friendly service. I won't use any other company. Through and efficient.

  • Michael Mayhill
    Vandalia, OH
    Reviewed on January 19th, 2018

    Shaun McCoppin did a fabulous job. Very quick and extremely professional. A real asset to Choice Comfort. Highly recommended.

    Michael Mayhill

  • Joel Whalen
    Huber Heights , Oh
    Reviewed on January 19th, 2018

    Excellent service! Technician was knowledgable and didn't try to sell me a new furnace a la Airtron. Turned out to be an easy fix. They also came out within an hour of my phone call. Great job. I'll continue to use Choice Comfort for all of my HVAC needs.

  • Nan Mattingly
    Vandalia, OH
    Reviewed on January 19th, 2018

    Great job by Caleb.

  • John-Paul Gates
    Kettering, OH
    Reviewed on January 13th, 2018

    Sean and Finley were great. Clean cut, professional, good, and quick. I would highly recommend them. Thank you for this very pleasant experience.

  • Susan Christian
    Vandalia , OH
    Reviewed on January 6th, 2018

    Excellent service.

  • Pam Cassell
    Vandalia, OH
    Reviewed on January 6th, 2018

    Your technician was very informative, he knows his job very well gave me options and even informed me on a new system. He gave me several options and what to look for. I am very satisfied with his service. HIs customer service skills are very good.
    Thanks,
    Dave Cassell

  • Linda H.
    Vandalia
    Reviewed on January 5th, 2018

    We never realized there would be such a difference in heat with a new system. Our heat is more even and just feels more comfortable. And, our utility bills have gone down from about $165 to $140 a month.

Review Central
4.97 out of 5 ( 1256 Reviews )
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