Customer Review for HVAC, Heating & AC Services

My technician was Mike. He is very professional, gets right to work. I have used this company many times. I am very happy with them and would highly recommend them

great job!

thanks for the kind prompt service

We were sweating big time on the hottest day of the year, but when we called Choice Comfort they were not only friendly, but quick to help. They sent out Caleb Jarrell and he got our A/C up and cooling in no time. He was nice as he could be and business like in a professional way.
We will be sure to call them in the future for any furnace or A/C issues. Just hopefully it won't be an extreme temperature day.

Always great! I have use this company for years! I have always been happy with them and referred them to several friends!

Problem was fixed within 4 hrs of my initial phone call. Received a call when the tech was on his way. Mike, the service tech, was on time, didn't leave a mess, and fixed the issue quickly.

Great air service. Great explanation of repairs and options.

Good price and great service.

Great service! Rachael, Caleb, Finley & Scott are excellent professionals. Diagnosed and replaced my aging furnace next day under 4 hours. I would definitely recommend Choice Comfort Services for anyone needing HVAC repair. 5* customer service!

Professional, efficient, competent and punctual. Great company. Highly recommend.

Update 10/13/2107: We’ve had our new heating and AC system purchased and installed by Choice Comfort Services in for a year and gone through two season maintenance checks. We couldn’t be more pleased with the equipment and ESPECIALLY the service, knowledge and professionalism of this company. I couldn’t be more pleased, and highly recommend them (and this particular system) without reservation.

Barry did an exceptional job discussing the installation of a new heating & cooling system.
I had very few questions as he was very proficient. Finley & Scott were punctual, considerate, organized, experienced, tidy and friendly with the dogs.
I received first rate service from Choice Comfort. Thanks guys!!!

Not a single complaint from the Choice Comfort Choice installers, even after they had to go to Cincinnati to pick up new parts to meet our changing demand. Thank you. It was a pleasure working with you all at Choice Comfort.

I would like to thank you for the excellent and professional service I received from your company. The entire experience with everyone at Choice Comfort was great!!!

The best mechanical company in Dayton. Paul and his staff are the best.

Caleb was my tech and I was so very impressed with him. I did business with Peters for around 40 years and then they became Choice Comfort. Not only are they very knowledgeable, but considerate, prompt, trustworthy, and give excellent customer service. I recommend them and will continue to use them. They also put in my water heater and worked on my gas fireplace. They do it all. I wish all the business people we had to deal with were like Choice Comfort.

Comfort Choice did a very thorough inspection of both my furnace and air conditioning units this April. Every critical component was checked for any type of wear or sub-par function. When completed, I felt completely satisfied that my heating and air are now ready for another year of reliable use! Great job, Comfort Choice!

Excellent customer service and quick fix. Thank you Shawn for your service and the receptionist for her excellent communication skills and follow up.

Prompt and friendly service. I won't use any other company. Through and efficient.

Shaun McCoppin did a fabulous job. Very quick and extremely professional. A real asset to Choice Comfort. Highly recommended.

Michael Mayhill

Excellent service! Technician was knowledgable and didn't try to sell me a new furnace a la Airtron. Turned out to be an easy fix. They also came out within an hour of my phone call. Great job. I'll continue to use Choice Comfort for all of my HVAC needs.

Great job by Caleb.

Sean and Finley were great. Clean cut, professional, good, and quick. I would highly recommend them. Thank you for this very pleasant experience.

Excellent service.

Your technician was very informative, he knows his job very well gave me options and even informed me on a new system. He gave me several options and what to look for. I am very satisfied with his service. HIs customer service skills are very good.
Thanks,
Dave Cassell

We never realized there would be such a difference in heat with a new system. Our heat is more even and just feels more comfortable. And, our utility bills have gone down from about $165 to $140 a month.