Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1278 Reviews
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  • Marsha Williams
    Brookville, OH
    Reviewed on November 8th, 2026

    Cameron came for my annual furnace check-up. He was very polite, got right to work, and then explained what he did in terms I understood. Very pleased with the service. Would definitely recommend your company to anyone who asks.

  • Chris Fickert
    Springfield, Oh
    Reviewed on November 5th, 2026

    He was prompt and did a great job. No problems and I would recommend this company.

  • Tom Spitler
    Brookville, Oh
    Reviewed on November 5th, 2026

    Old furnace control board, transfer and wiring all of the sudden overheated and fried beyond repair. Contacted representative of Choice Comfort in the evening and received estimate for new HVAC system next morning. Technicians arrived after lunch removed old furnace and heat pump. Total replacement was complete the following afternoon. Outstanding service, knowledgeable: professional technicians, and time/care was taken (drop cloths, shoe covers, etc.) to protect the home environment. Choice Comfort personnel turned a bad situation around quickly and that was very much appreciated.

  • Steve Gambill
    Vandalia, Oh
    Reviewed on November 4th, 2026

    We have been using Choice Comfort for decades and are confident that we have been receiving consistent, professional services with our HVAC systems throughout the years.
    Thanks very much for maintaining our home environment with quality workmanship.

  • Robert Welty
    Christiansburg, OH
    Reviewed on October 23rd, 2026

  • William Cooke
    Dayton, OH
    Reviewed on October 19th, 2026

  • Kathryn Blair
    Huber Heights, OH
    Reviewed on October 18th, 2026

    I have used choice comfort for maintenance on my heat pump and oil furnace. They are always punctual, do a great job , and always leave my home clean. I also just had a water softener installed also did a super job. Would highly recommend this company.

  • Richard Kavalauskas
    Dayton, OH
    Reviewed on October 14th, 2026

    Service arrived on time and performed all expected services expertly.

  • M M
    Reviewed on October 11th, 2026

    Choice Comfort always does a great job. They are honest and reliable. They are also flexible with working around my busy schedule. Highly recommend!

  • Tim Korosei
    Kettering, OH
    Reviewed on October 9th, 2026

    Timely annual heating system service. Friendly, thorough technician. Fair price.

  • Gary Bailey
    Tipp City, OH
    Reviewed on October 8th, 2026

    On time. Great service. Annual heating check

  • Joe Laber
    Reviewed on October 5th, 2026

    Choice Comfort Services recently replaced the AC and FURNANCE in my Dad's home in Troy, Ohio. Their service was TOP NOTCH and professional!! They explained everything clearly and answered questions along the way. They even took out the old beast of a furnace in the basement with ease! 5+ STARS for service, friendliness, and ease of the entire process!! #thanks!! :)

    Replied by Anna Broerman on October 5th, 2026 10:10:55am

    Thank you, Joe! We're so glad to hear about the positive experience you has with our service. We are so appreciative of your support, thank you for trusting us!

  • Dana Siegenthaler
    Reviewed on October 2nd, 2026

    Fast and Courteous service. My tech Max was knowledgeable and personable. I appreciate the great service I receive from Choice comfort. They go above and over with their customers.

    Replied by Anna Broerman on October 5th, 2026 10:10:20am

    Fast and Courteous service. My tech Max was knowledgeable and personable. I appreciate the great service I receive from Choice comfort. They go above and over with their customers.

  • Norman Henger
    Reviewed on October 1st, 2026

    Ryan was our tech and was very polite and did a fantastic job in inspecting the heating and air system. Will be asking for him again in the future.

    Replied by Anna Broerman on October 1st, 2026 10:10:20am

    Thank you for your great words, Norman! We are glad to hear that Ryan provided you fantastic service!

  • Patricia Carroll
    Reviewed on October 1st, 2026

    Expert and friendly service--always!

    Replied by Anna Broerman on October 2nd, 2026 07:10:11am

    Thank you, Patricia! We appreciate you recognizing our expert and friendly service.

  • David E
    Reviewed on October 1st, 2026

    This was a scheduled HVAC Fall checkup. Max was on time, very thorough, and explained the work he had done. I trust Choice Comfort.

    Replied by Anna Broerman on October 5th, 2026 10:10:34am

    Thank you, Dave! We appreciate your recognition of Max, and we value the trust you have placed in us.

  • Billy Emerick
    Reviewed on September 24th, 2026

    I thought the young man who came into my house, just exceptional job. I’m an older gentleman, and he explained things that I could understand and helped me make some minor changes to my settings. Thank you for the Tune-up.

    Replied by Anna Broerman on September 30th, 2026 02:09:31pm

    Thank you, Billy! We're glad to hear that our team provided exceptional service and took the time to explain everything clearly. Your satisfaction is important to us, and we appreciate your feedback!

  • Larry Lain
    Reviewed on September 22nd, 2026

    Reliable, efficient, friendly, knowledgeable, professional — what else could you possibly want! Their prices are fair, their techs hard working and skilled. We trust them and recommend them to our friends.

    Replied by Anna Broerman on September 30th, 2026 02:09:30pm

    Thank you so much for the kind words! We’re glad you had a great experience and truly appreciate your support.

  • Catherine Smith
    Reviewed on September 19th, 2026

    Very professional workers that did an amazing job and cleaned up after they completed the work. 100 percent would recommend. Gave me a price with no hidden fees.

    Replied by Anna Broerman on September 30th, 2026 02:09:05pm

    Thank you, Catherine! We're glad to hear you appreciated the professionalism of our team and the transparent pricing. Your recommendation means a lot to us!

  • Judy Dils
    Reviewed on September 17th, 2026

    Great service, friendly technician.

    Replied by Anna Broerman on September 30th, 2026 01:09:53pm

    Thank you for the 5-star rating, Judy! We appreciate your loyalty.

  • Jo Blazynek
    Reviewed on September 16th, 2026

    Honest, reliable and a great team. You can't do any better...HVAC or plumbing...

    Replied by Anna Broerman on September 30th, 2026 01:09:57pm

    Jo, we appreciate your kind words about our team and are glad to hear you had a great experience. Thank you for your support!

  • Alicia Sommer
    Reviewed on August 31st, 2026

    Max arrived early and finished the furnace inspection in an hour with no problems.

    Replied by Anna Broerman on September 30th, 2026 01:09:15pm

    Hi Alicia, we truly value your 5-star rating! It’s wonderful to know we're meeting your expectations. Rest assured, we're committed to providing exceptional service. Hope to assist you again in the future!

  • Carrie Lemaster
    Reviewed on August 28th, 2026

    Quick check-up and installation of capacitors on heat pump

  • Ila Hartrum
    Reviewed on August 25th, 2026

    Annual air conditioning checkup by Max. On time, acted professionally and efficient. Well done.

    Replied by Anna Broerman on August 31st, 2026 10:08:12am

    Thank you, Ila! We are glad to hear that you had a great experience with Max and your annual tune-up service.

  • Kathy Sanders
    Reviewed on August 24th, 2026

  • Doug Campbell
    Reviewed on August 23rd, 2026

    These guys always show up when they are supposed to and tell me exactly what they’re going to do- and they do it with no wasted motion. And when they leave, you can’t tell they’ve been there. These are the pros.

    Replied by Anna Broerman on September 8th, 2026 09:09:07am

    Thank you, Doug! We appreciate your kind words and are glad to hear that our team consistently delivers efficient and professional service.

  • Sharon Carpenter
    Reviewed on August 20th, 2026

    Choice Comfort called to remind me about checking the furnace out prior to winter. The young man that came was polite, nice, and kind . Not only did he check the furnace but also the A/C. Cannot deal with a better company.

    Replied by Anna Broerman on August 31st, 2026 10:08:26am

    Thank you, Sharon, for your wonderful feedback! We're glad to hear that our team provided you with excellent service and a positive experience. Your satisfaction means a lot to us!

  • Tim Kelley
    Reviewed on August 19th, 2026

    Highly recommend heating, air conditioning and plumbing services provided by Comfort Services. Always call before arriving and we rely on them for all HVAC and plumbing needs.

    Replied by Anna Broerman on August 31st, 2026 10:08:34am

    We're so grateful for your recommendation and trust in our heating, air conditioning, and plumbing services. Thank you, Tim!

Review Central
4.97 out of 5 ( 1278 Reviews )
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