Customer Review for HVAC, Heating & AC Services
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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John BrewerReviewed on June 6th, 2026
Ryan was awesome! Our church AC wasn't working so Ryan came out on Saturday and crawled around the sweltering attic to get us up and running. We had been told it would cost thousands to fix by another company, but Ryan found the problem and solved it at a tiny fraction of the cost. This was my first time as a customer with Choice Comfort, but I'll definitely call them again when we need help.
Replied by Anna Broerman on June 25th, 2026 01:06:37pmThank you, John! We're glad to hear that Ryan provided excellent service and resolved your AC issue efficiently. We appreciate your trust in Choice Comfort and look forward to assisting you again in the future!
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Matt BreenReviewed on June 5th, 2026
Very good service, our technician was very knowledgeable and got it fixed quickly. Price was very high for the needed part.
Replied by Anna Broerman on June 25th, 2026 01:06:51pmThank you, Matt, for your feedback! We appreciate your honest review.
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Tim EnscoeReviewed on June 4th, 2026
Jason was great
Replied by Anna Broerman on June 25th, 2026 01:06:58pmThank you, Tim! We're glad to hear you had a great experience with Jason. Your feedback is appreciated!
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George BozovichReviewed on May 28th, 2026
Prompt. efficient and professional
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SaraReviewed on May 26th, 2026
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Rsh86momReviewed on May 26th, 2026
Always on time and professional.
Replied by Anna Broerman on May 29th, 2026 11:05:39amThank you, for your kind words! We appreciate your recognition of our team's professionalism and punctuality. Your feedback means a lot to us!
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K SmithReviewed on May 20th, 2026
Would highly recommend for any HVAC work.
Replied by Anna Broerman on May 29th, 2026 11:05:26amThank you! We appreciate your recommendation and are glad to hear you had a great experience with our HVAC services.
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Mike ScheafferReviewed on May 13th, 2026
Ryan came out to replace the circulator pump because it was noisy and setting up a vibration in the house. He did a wonderful job. We also checked out the vent damper and he showed me how it works. I am very satisfied with their personnel and their work ethic. by the way this was warranty work so it cost nothing
Replied by Anna Broerman on May 29th, 2026 11:05:14amThank you, Mike! We're glad to hear that you had a positive experience with our team, especially with Mike, Finley, TJ, Shaun, and Ryan. Your trust means a lot to us, and we appreciate your feedback.
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Peter VorumReviewed on May 6th, 2026
He came, he saw the problem, he fixed it, he left after cleaning up and explaining the matter to me.
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Jennifer NashReviewed on May 1st, 2026
Was On time, very professional and friendly. Always very thorough. Will definitely use them in the future.
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Charles CollinsReviewed on April 30th, 2026
Was very professional and courteous. Completed a preseason AC check-up. No complaints.
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Dan SearsReviewed on April 29th, 2026
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Chris ElrodReviewed on April 25th, 2026
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Darrell SteelyReviewed on April 22nd, 2026
Arrived on time.(earlier than expected) Professional. Did the job, explained everything and was done in a timely manner. Would recommend!
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Mark BarnhillReviewed on April 16th, 2026
Always prompt service. Very professional and respectful of property. Friendly and courteous.
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Larry LainReviewed on April 14th, 2026
Reliable, efficient, friendly, knowledgeable, professional — what else could you possibly want!
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Dana SiegenthalerReviewed on April 12th, 2026
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William CookeReviewed on April 2nd, 2026
Max was on time and did a thorough, professional job.
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MarcyReviewed on March 27th, 2026
Always do great work...on time...You will never regret using any of there services!!!
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Susan BlocherReviewed on March 26th, 2026
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Thomas CreagerReviewed on March 17th, 2026
Good heat tune up and AC
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Kathleen CarterReviewed on March 6th, 2026
Max performed my spring tuneup and discovered that the outside fan wasn’t working. He ordered the parts and within 3 days returned to install the new parts and complete the tuneup. I’m very grateful that all necessary work was completed so quickly!!
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Evan EnglishReviewed on February 26th, 2026
I chose this business after my previous one ghosted me. I looked at the 4.9 rating and 1k+ reviews in disbelief until I called them. A human answered on the second ring and she was super friendly, helpful and made me want to do business with them. She could have scheduled me for that afternoon but I waived off until the next business day. I got a text when my tech was on the way. He showed up within a few minutes of the scheduled arrival. He was ALSO friendly and helpful. He diagnosed the problem and explained exactly what it was and how much it would cost ahead of time. He scheduled to come back do the repair the next day. He came back AGAIN ON TIME and efficiently repaired the system, tested it thoroughly and explained everything he had done. We paid the bill conveniently on the spot and signed up for the yearly service. Happy to have this quality business just 2 miles down the road and highly recommend to anyone needing HVAC service or repair. I only dealt with 2 people but I was impressed with both of them and their customer service.
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Clare OsmanReviewed on February 9th, 2026
Showed up as soon as he could. Very pleasant and knowledgeable. Will call again. Price seemed like a lot but everything is more than you would expect these days.
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Bonnie GibsonReviewed on February 8th, 2026
Everyone at Comfort Choice was very kind and helpful. You really appreciate this when you are an older person!
- Beavercreek
- Bellbrook
- Brookville
- Carlisle
- Casstown
- Centerville
- Clayton
- Covington
- Dayton
- Englewood
- Fairborn
- Fletcher
- Huber Heights
- Kettering
- Laura
- Ludlow Falls
- Miamisburg
- Moraine
- New Carlisle
- Oakwood
- Piqua
- Pleasant Hill
- Riverside
- Test Carlisle
- Tipp City
- Trotwood
- Troy
- Vandalia
- West Carrollton
- West Milton


