Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1278 Reviews
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  • John Brewer
    Reviewed on June 6th, 2026

    Ryan was awesome! Our church AC wasn't working so Ryan came out on Saturday and crawled around the sweltering attic to get us up and running. We had been told it would cost thousands to fix by another company, but Ryan found the problem and solved it at a tiny fraction of the cost. This was my first time as a customer with Choice Comfort, but I'll definitely call them again when we need help.

    Replied by Anna Broerman on June 25th, 2026 01:06:37pm

    Thank you, John! We're glad to hear that Ryan provided excellent service and resolved your AC issue efficiently. We appreciate your trust in Choice Comfort and look forward to assisting you again in the future!

  • Matt Breen
    Reviewed on June 5th, 2026

    Very good service, our technician was very knowledgeable and got it fixed quickly. Price was very high for the needed part.

    Replied by Anna Broerman on June 25th, 2026 01:06:51pm

    Thank you, Matt, for your feedback! We appreciate your honest review.

  • Tim Enscoe
    Reviewed on June 4th, 2026

    Jason was great

    Replied by Anna Broerman on June 25th, 2026 01:06:58pm

    Thank you, Tim! We're glad to hear you had a great experience with Jason. Your feedback is appreciated!

  • George Bozovich
    Reviewed on May 28th, 2026

    Prompt. efficient and professional

  • Sara
    Reviewed on May 26th, 2026

  • Rsh86mom
    Reviewed on May 26th, 2026

    Always on time and professional.

    Replied by Anna Broerman on May 29th, 2026 11:05:39am

    Thank you, for your kind words! We appreciate your recognition of our team's professionalism and punctuality. Your feedback means a lot to us!

  • K Smith
    Reviewed on May 20th, 2026

    Would highly recommend for any HVAC work.

    Replied by Anna Broerman on May 29th, 2026 11:05:26am

    Thank you! We appreciate your recommendation and are glad to hear you had a great experience with our HVAC services.

  • Mike Scheaffer
    Reviewed on May 13th, 2026

    Ryan came out to replace the circulator pump because it was noisy and setting up a vibration in the house. He did a wonderful job. We also checked out the vent damper and he showed me how it works. I am very satisfied with their personnel and their work ethic. by the way this was warranty work so it cost nothing

    Replied by Anna Broerman on May 29th, 2026 11:05:14am

    Thank you, Mike! We're glad to hear that you had a positive experience with our team, especially with Mike, Finley, TJ, Shaun, and Ryan. Your trust means a lot to us, and we appreciate your feedback.

  • Peter Vorum
    Reviewed on May 6th, 2026

    He came, he saw the problem, he fixed it, he left after cleaning up and explaining the matter to me.

  • Jennifer Nash
    Reviewed on May 1st, 2026

    Was On time, very professional and friendly. Always very thorough. Will definitely use them in the future.

  • Charles Collins
    Reviewed on April 30th, 2026

    Was very professional and courteous. Completed a preseason AC check-up. No complaints.

  • Dan Sears
    Reviewed on April 29th, 2026

  • Chris Elrod
    Reviewed on April 25th, 2026

  • Darrell Steely
    Reviewed on April 22nd, 2026

    Arrived on time.(earlier than expected) Professional. Did the job, explained everything and was done in a timely manner. Would recommend!

  • Mark Barnhill
    Reviewed on April 16th, 2026

    Always prompt service. Very professional and respectful of property. Friendly and courteous.

  • Larry Lain
    Reviewed on April 14th, 2026

    Reliable, efficient, friendly, knowledgeable, professional — what else could you possibly want!

  • Dana Siegenthaler
    Reviewed on April 12th, 2026

  • William Cooke
    Reviewed on April 2nd, 2026

    Max was on time and did a thorough, professional job.

  • Marcy
    Reviewed on March 27th, 2026

    Always do great work...on time...You will never regret using any of there services!!!

  • Susan Blocher
    Reviewed on March 26th, 2026

  • Thomas Creager
    Reviewed on March 17th, 2026

    Good heat tune up and AC

  • Kathleen Carter
    Reviewed on March 6th, 2026

    Max performed my spring tuneup and discovered that the outside fan wasn’t working. He ordered the parts and within 3 days returned to install the new parts and complete the tuneup. I’m very grateful that all necessary work was completed so quickly!!

  • Evan English
    Reviewed on February 26th, 2026

    I chose this business after my previous one ghosted me. I looked at the 4.9 rating and 1k+ reviews in disbelief until I called them. A human answered on the second ring and she was super friendly, helpful and made me want to do business with them. She could have scheduled me for that afternoon but I waived off until the next business day. I got a text when my tech was on the way. He showed up within a few minutes of the scheduled arrival. He was ALSO friendly and helpful. He diagnosed the problem and explained exactly what it was and how much it would cost ahead of time. He scheduled to come back do the repair the next day. He came back AGAIN ON TIME and efficiently repaired the system, tested it thoroughly and explained everything he had done. We paid the bill conveniently on the spot and signed up for the yearly service. Happy to have this quality business just 2 miles down the road and highly recommend to anyone needing HVAC service or repair. I only dealt with 2 people but I was impressed with both of them and their customer service.

  • Clare Osman
    Reviewed on February 9th, 2026

    Showed up as soon as he could. Very pleasant and knowledgeable. Will call again. Price seemed like a lot but everything is more than you would expect these days.

  • Bonnie Gibson
    Reviewed on February 8th, 2026

    Everyone at Comfort Choice was very kind and helpful. You really appreciate this when you are an older person!

Review Central
4.97 out of 5 ( 1278 Reviews )
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