Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1256 Reviews
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  • William Cooke
    Reviewed on April 2nd, 2026

    Max was on time and did a thorough, professional job.

  • Marcy
    Reviewed on March 27th, 2026

    Always do great work...on time...You will never regret using any of there services!!!

  • Susan Blocher
    Reviewed on March 26th, 2026

  • Thomas Creager
    Reviewed on March 17th, 2026

    Good heat tune up and AC

  • Kathleen Carter
    Reviewed on March 6th, 2026

    Max performed my spring tuneup and discovered that the outside fan wasn’t working. He ordered the parts and within 3 days returned to install the new parts and complete the tuneup. I’m very grateful that all necessary work was completed so quickly!!

  • Evan English
    Reviewed on February 26th, 2026

    I chose this business after my previous one ghosted me. I looked at the 4.9 rating and 1k+ reviews in disbelief until I called them. A human answered on the second ring and she was super friendly, helpful and made me want to do business with them. She could have scheduled me for that afternoon but I waived off until the next business day. I got a text when my tech was on the way. He showed up within a few minutes of the scheduled arrival. He was ALSO friendly and helpful. He diagnosed the problem and explained exactly what it was and how much it would cost ahead of time. He scheduled to come back do the repair the next day. He came back AGAIN ON TIME and efficiently repaired the system, tested it thoroughly and explained everything he had done. We paid the bill conveniently on the spot and signed up for the yearly service. Happy to have this quality business just 2 miles down the road and highly recommend to anyone needing HVAC service or repair. I only dealt with 2 people but I was impressed with both of them and their customer service.

  • Clare Osman
    Reviewed on February 9th, 2026

    Showed up as soon as he could. Very pleasant and knowledgeable. Will call again. Price seemed like a lot but everything is more than you would expect these days.

  • Bonnie Gibson
    Reviewed on February 8th, 2026

    Everyone at Comfort Choice was very kind and helpful. You really appreciate this when you are an older person!

  • Tyler Jones
    Reviewed on January 30th, 2026

    Andrew and Joshua were extremely professional and nice. Couldn't be happier with my new furnace.

  • Ben Evans
    Reviewed on January 26th, 2026

    Of course the furnace goes out right before a big storm and freeze. Choice was very quick to get a technician out and make repairs. Very pleased with response time and knowledgeable employees.

  • Mike Koehl
    Reviewed on January 26th, 2026

  • Joe Russo
    Reviewed on January 19th, 2026

    Max was awesome! Thanks for your fast response, and service.

  • Marc Doran
    Reviewed on January 10th, 2026

    Knowledge, friendly, and easy to work with.

  • Charles Cook
    Reviewed on December 26th, 2025

  • Jon Back
    Reviewed on December 19th, 2025

  • Beverly Chaffin
    Reviewed on December 19th, 2025

    Max, the tech who found the problem with our furnace did an outstanding job. He worked hard to find the problem of why the furnace was not responding to the thermostat. quite pleased with his service.

  • Jason Wyse
    Reviewed on December 16th, 2025

    Choice Comfort Services continues to provide excellent and thorough HVAC maintenance. Great work!

  • Mike Duricy
    Reviewed on December 12th, 2025

    Everything was good with this visit.

  • Tonya Moyer
    Reviewed on December 2nd, 2025

    Workers were very professional and very friendly. Answered all questions and concerns. Overall I had a very good experience with Choice Comfort.

  • Alex Stephens
    Reviewed on November 27th, 2025

    Great experience overall. I received a fast and fair quote offering different solutions at different price points, without trying to sell me unnecessary replacements.

    The install was smooth and performed in a timely manner by a professional crew with clear, concise communication.

  • Mike Harrington
    Reviewed on November 25th, 2025

    The technicians were kind, professional and thorough. They also cleaned the work area thoroughly. GREAT job!

  • Ashley Kessler-Palmer
    Reviewed on November 12th, 2025

    This team came out to give us an estimate, options with a clear idea of the cost for each, and availability in the following two weeks to come back and do the work. When Shaun came to install our new boiler pump, he told me he’d done work on the boiler earlier this year, and installed a part on it a few years ago. He was familiar with what needed to be done, and put in the time to make sure everything was working as it should be before he left. Best part is the estimate we were given was the exact price we paid. It gives us confidence that this company is locally owned, and should we need additional work in the future, I appreciate knowing that because they have done work on our system in the past, they know how to fix it. Money well spent.

  • Thomas Traynor
    Reviewed on October 24th, 2025

  • Rhonda Hartsock
    Reviewed on October 23rd, 2025

    I can’t say enough wonderful things about Choice Comfort! I came home to find my dining room full of water which was from my water heater. I immediately called Jill at Choice Comfort & she sent jimmy out to show me how to turn off the water to the water heater. He then used his shop vac to clean up the water in my laundry room. Within a few hours, the old water heater was removed & a new one installed. Jimmy & TJ did a phenomenal job!
    I can’t THANK YOU enough Jill, Madeline, Jimmy & TJ!!

Review Central
4.97 out of 5 ( 1256 Reviews )
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