Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1267 Reviews
5
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3%
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  • William Harris
    Reviewed on June 11th, 2025

    Choice Comfort has always been great to me!

  • Jodi Reef
    Bellbrook, OH
    Reviewed on June 10th, 2025

    The young man that did our maintenance check was very polite . Informed us on what was done very respectful and polite.

    Services
    HVAC system maintenance

  • Steve Gillespie
    Brookville, OH
    Reviewed on June 7th, 2025

    Always easy to work with and they are effective in their work.

    Positive
    Responsiveness, Punctuality, Quality, Professionalism, Value

    Services
    HVAC system repair, HVAC system maintenance

  • Jeffrey Parks
    Reviewed on June 6th, 2025

    Services
    HVAC system maintenance

  • Becky Kolakowski
    Fletcher, OH
    Reviewed on June 4th, 2025

    Services to check for furnace & air conditioner maintenance

  • Ally Proctor
    Casstown, OH
    Reviewed on June 3rd, 2025

    Our most recent service with comfort choice was pretty seemless. The guys were thorough and things seem to be in order. They cleaned up after themselves and offered to move anything in the way as well and put it belong where it belonged. They were friendly and very polite. Thank you!

  • Rhonda Hartsock
    Reviewed on June 3rd, 2025

  • Regis Peltier
    Centerville, OH
    Reviewed on May 30th, 2025

    Very good experience. Technicians were very professional and friendly.

    Positive
    Punctuality, Professionalism, Value

    Services
    Install AC

  • Mark Freeman
    Clayton, OH
    Reviewed on May 24th, 2025

    Very professional and friendly technicians. They worked very hard taking out the old systems and putting in the new. Once they were completed, they explained the new systems and thermostat very thoroughly. Would highly recommend these guys and this company.

  • Pat DeArmond
    Kettering, OH
    Reviewed on May 21st, 2025

    Max Riedy was my tech and I was so very impressed with him. I did business with Peters for around 40 years and then they became Choice Comfort. Not only are they very knowledgeable, but considerate, prompt, trustworthy, and give excellent customer service. I recommend them and will continue to use them. They also put in my water heater and worked on my gas fireplace. They do it all. I wish all the business people we had to deal with were like Choice Comfort.

  • Bryan Blake
    Reviewed on May 19th, 2025

  • Silver Kiwi
    Dayton, OH
    Reviewed on May 18th, 2025

    Very thorough and friendly. I highly recommend these folks.

  • Purplebuck1
    Laura, OH
    Reviewed on May 17th, 2025

    Paul was able to get a crew out here right away to help with our hot water heater. It was greatly appreciated!

    TJ and Tommy came out to replace our hot water heater today. They were on time and got the new one up and running quickly. Professional and courteous! First class work!

  • Chris Monnin
    Ludlow Falls, OH
    Reviewed on May 16th, 2025

    The technician was very nice and did an outstanding job for us. (He usually does a great job)
    Positive
    Responsiveness, Punctuality, Quality, Professionalism
    Services
    HVAC system maintenance, A/C system maintenance, Heating system maintenance

  • Derek Yohe
    Reviewed on May 13th, 2025

  • Pamelia Puckett
    Fairborn, OH
    Reviewed on May 7th, 2025

    Every person I dealt with was great. They evaluated the existing problem and made repairs and installation efficiently. I highly recommend them.

  • Nancy W
    Fletcher, OH
    Reviewed on May 5th, 2025

    We were very impressed with the professionalism and knowledge of Will and Jimmy who came to help us out with our plumbing issue. Answered all of our questions.
    I would not hesitate in calling them for any plumbing needs. Thank you so much for your help.

  • Gene Blount
    Huber Heights, OH
    Reviewed on May 3rd, 2025

    Choice Comfort Services not only met but exceeded all of our expectations when installing our new furnace. Their technicians (Kyle and Finley) were very friendly and professional!

    I definitely highly recommend them for any hvac heating and AC needs!

  • Donald Bringman
    Miamisburg, OH
    Reviewed on April 30th, 2025

    Just a beautiful installation, over and above.
    Thank you guys.
    Don Bringman

  • Skylla Frye
    Moraine, OH
    Reviewed on April 28th, 2025

    I had an appointment in June. They called me and said they had a cancellation and would I like to move up my appointment. I definitely liked that. The technician was friendly, professional, thorough, and courteous. Technician checked out my AC and all was well. I highly recommend this company.

  • John Weaver
    Fletcher, OH
    Reviewed on March 29th, 2025

    We called Choice Comfort on Tuesday late PM when our furnace made a horrific and concerning grinding sound. They scheduled a Tech to address the issue for Wednesday between 8-10 AM. The Tech called and arrived promptly at 8:30AM.
    He was able to quickly duplicate the grinding sound. He determined the problem. Replaced a screw with rubber cushion and reinstalled the motor causing the concern.
    Tech was professional, friendly and extremely competent. This is our third repair for furnace and Air Conditioner by Choice Comfort in the last year. Each time the repair solved the problem, the Techs were competent, professional and appreciated. The costs of the repairs have been reasonable and fair. Most important, each has solved our concerning problem. Ryan was terrific.

  • Fred Bischof
    Huber Heights, OH
    Reviewed on March 27th, 2025

    Excellent service that was courteous and professional.

  • Elaine Reichard
    Kettering, OH
    Reviewed on March 20th, 2025

    Super customer service! Replaced my furnace and air conditioner in a little over 1 day. Crew was very courteous and unobtrusive. Left my house in A1 condition. Highly recommend!

  • Diana Waitukaitis
    Laura, OH
    Reviewed on March 19th, 2025

    I had two gentlemen at my house yesterday installing a new AC unit. The both were very respectful and knowledgeable. They let me know what they were doing at all times. I wish I remembered there names but they done a great job. Keep up the good work.

Review Central
4.97 out of 5 ( 1267 Reviews )
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