Customer Review for HVAC, Heating & AC Services

The technicians arrived early to my scheduled appointment, which was awesome and they were able to handle my issue in just one visit. They always provide great service and I am very happy with Choice Comfort. I highly recommend this company.

Choice Comfort is an outstanding company! Finley & Jimmy cleaned my air ducts/returns & cleaned/serviced my furnace & provided excellent service. They were very courteous, professional, protected my furniture & cleaned up everything. A+ for Finley & Jimmy. Highly recommend!!!

I have used Choice Comfort for several years for both yearly furnace and air condition checkups as well as the installation of a new water heater and an air condition unit. I have always been well satisfied with the work they have done and would highly recommend then. Their service employs all have been highly knowledgeable in their work and always made sure we were stratified with their work before they lest.

After calling different companies for over 3 months, getting quotes from tech that never showed up to do the work I decided to contact Choice Comfort after a waitress at a local restaurant recommended them. I have a lot of issues in my not so old boiler in a huge house. I have been solving the issues in steps and I have to say I dont trust anyone near my steam boiler other than these guys. May not be the cheapest, but they are always on time, respectful, get the job done and they clean up after themselves and are really knowledgeable. Wouldnt call anyone else.

This company is amazing! They went above and beyond to help us get our furnace installed during the busy holiday season (Thanksgiving-New Year’s) and were kind and professional the entire time. They showed up when they said they would and quickly installed the piping for our natural gas furnace, which was converted from electric. Centerpoint Energy caused a delay in the gas line connection (which pushed out the connection for a couple days), but when we finally convinced them to send out a technician on emergency service call on New Years Eve to connect our service, Mike, the sales manager from Comfort Choice showed up to ensure our system was functional before the cold weather came! Tommy came on the morning of January 2nd and finished the final steps to ensure our thermostat and lines were functioning properly and answering any remaining questions that we had. I honestly cannot say enough wonderful things about this company and I highly recommend them to anyone looking for HVAC or plumbing work!

Furnace went out Wednesday afternoon. Choice had a tech here in 90 minutes. Needed replacement. Furnace with a humidifier installed within 24 hours after the initial call. And we have the coldest weather forecast in more than a decade within 48 hours of the installation.

Tom was our installer. Couldn’t have been more professional.

Simply the best.

I had a bad experience with another company to help me with my water heater, so I called Choice Comfort Service and Zach was amazing he walked me through my issue and all resolutions. I like the efficiency and support from this company! Now fingers crossed theu jabe military discount for this new tankless water heater I will be purchasing. Thank for the help and support!

Jason checked my HVAC system today, did a great job. And he was very friendly and personable.

We needed a new furnace and a/c, since ours gave up after 31 years. The guys were knowledgeable, tidy, and very personable. Glad we chose Comfort Choice!

Super professionals... all were kind, knowledgeable, respectful. Checks and double checks performed. Always giving a heads up about what they would be doing/working on next. Love the look of the new install ( Carrier).

Outstanding work by Tommy and Kyle for installing my new Carrier system and answering all my questions. These techs along with Mike Kidwell are real pro's, and Choice Comfort is a top notch company. Look forward to a continued professional relationship in the years ahead. Mr. Moore

Amazing company to work with. They came same day I called to advise me what was wrong with my furnace. I had to replace my unit an they installed in 1 day.

Our apartments used this service to replace our hvac system, they were very nice,respectful, and timely. Highly recommend! Tj and Findley did a wonderful job.

I have used Choice Comfort for years. I have service agreements for both heating and air. They have had to replace my air and install a new water heater. The service men have always been courteous and informed. I would not use anyone else.

From the call for emergency service through the completed install the next day, everyone was top notch. Professional, courteous, friendly and compassionate. 17 yr old furnace repair was going to take half of what a new high efficiency unit would be to install. But we were in no way pressured to buy new and were given three exceptionally reasonable offers for replacement. Thanks to Jason, Mike, TJ and Kyle. They made all happen seemlessly. We definitely made a great choice choosing Choice Comfort Services.

Wonderful experience! The crew was so friendly and knowledgeable. They worked effectively and efficiently. We will definitely be using them for future needs!

Professional, conscientious, and prompt service!

Have used Choice Comfort a couple times at investment properties. They worked with tenants and got replacement equipment installed...perfect fit for us.

We've had only good experiences with the folks at Choice Comfort. Mike, Tommy & Finley were all great to work (& chat!) with & provided great service. Everyone has been professional, friendly & above-board. We've had them install both a new mini-split & new furnace & their work has been excellent. I wouldn't hesitate to recommend them for any HVAC needs. 🍻

Josh did a great job! Arrived on time with short notice, diagnosed my failed Thermostat, installed the new one, checked out the system, educated me on the repair process, and made sure I was familiar with the new unit. Great guy, diligent, personal, extremely conscientious. Highly recommended! Klaus

The techs are very knowledgeable, friendly and reliable. They have kept track of our HVAC system for several years and we trust them. They does what's needed -- and consistently go beyond expectations with service and advice. It's why we do business with this company. Moreover, the company is very responsive whenever we have a problem. Nice people, good business.

Services
Water heater installation, HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system maintenance

Annual inspection performed on schedule and with positive outcome. No issues were discovered.

Service representative arrived at start of window, was courteous and highly knowledgeable and efficient.

Good job all around.