Customer Review for HVAC, Heating & AC Services
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Suzanne ZurnBeavercreek, OHReviewed on February 12th, 2025
Super professionals... all were kind, knowledgeable, respectful. Checks and double checks performed. Always giving a heads up about what they would be doing/working on next. Love the look of the new install ( Carrier).
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Edward MEnglewood, OHReviewed on February 11th, 2025
Outstanding work by Tommy and Kyle for installing my new Carrier system and answering all my questions. These techs along with Mike Kidwell are real pro's, and Choice Comfort is a top notch company. Look forward to a continued professional relationship in the years ahead. Mr. Moore
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Jennie DolanBellbrook, OHReviewed on February 11th, 2025
Amazing company to work with. They came same day I called to advise me what was wrong with my furnace. I had to replace my unit an they installed in 1 day.
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Pixie GreensBrookville, OHReviewed on February 8th, 2025
Our apartments used this service to replace our hvac system, they were very nice,respectful, and timely. Highly recommend! Tj and Findley did a wonderful job.
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Pat KuhbanderCasstown, OHReviewed on January 29th, 2025
I have used Choice Comfort for years. I have service agreements for both heating and air. They have had to replace my air and install a new water heater. The service men have always been courteous and informed. I would not use anyone else.
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Ronni ShowalterBellbrook, OHReviewed on January 28th, 2025
From the call for emergency service through the completed install the next day, everyone was top notch. Professional, courteous, friendly and compassionate. 17 yr old furnace repair was going to take half of what a new high efficiency unit would be to install. But we were in no way pressured to buy new and were given three exceptionally reasonable offers for replacement. Thanks to Jason, Mike, TJ and Kyle. They made all happen seemlessly. We definitely made a great choice choosing Choice Comfort Services.
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April LongBeavercreek, OHReviewed on January 24th, 2025
Wonderful experience! The crew was so friendly and knowledgeable. They worked effectively and efficiently. We will definitely be using them for future needs!
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Richard BiehlCasstown, OHReviewed on January 23rd, 2025
Professional, conscientious, and prompt service!
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Randy HartmanBrookville, OHReviewed on January 21st, 2025
Have used Choice Comfort a couple times at investment properties. They worked with tenants and got replacement equipment installed...perfect fit for us.
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Reuben CarlinCasstown, OHReviewed on January 2nd, 2025
We've had only good experiences with the folks at Choice Comfort. Mike, Tommy & Finley were all great to work (& chat!) with & provided great service. Everyone has been professional, friendly & above-board. We've had them install both a new mini-split & new furnace & their work has been excellent. I wouldn't hesitate to recommend them for any HVAC needs. 🍻
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Klaus SeaquistPleasant Hill, OHReviewed on November 24th, 2024
Josh did a great job! Arrived on time with short notice, diagnosed my failed Thermostat, installed the new one, checked out the system, educated me on the repair process, and made sure I was familiar with the new unit. Great guy, diligent, personal, extremely conscientious. Highly recommended! Klaus
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Laurence LainLaura, OHReviewed on October 29th, 2024
The techs are very knowledgeable, friendly and reliable. They have kept track of our HVAC system for several years and we trust them. They does what's needed -- and consistently go beyond expectations with service and advice. It's why we do business with this company. Moreover, the company is very responsive whenever we have a problem. Nice people, good business.
Services
Water heater installation, HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system maintenance -
RHSmith SmithLudlow Falls, OHReviewed on October 29th, 2024
Annual inspection performed on schedule and with positive outcome. No issues were discovered.
Service representative arrived at start of window, was courteous and highly knowledgeable and efficient.
Good job all around. -
Lisa BrattonReviewed on October 24th, 2024
Prompt
Friendly -
Tom DeRossTipp City , OHReviewed on October 15th, 2024
Great service. Prompt and friendly.
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Jason MTipp City , OHReviewed on October 14th, 2024
They made good on an issue. They do seem to be passionate about their business and taking care of customers. Thanks Shaun.
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Joanne BashoreTroy, OHReviewed on October 13th, 2024
Excellent work, cleanup, and explanation.
Positive
Professionalism
Services
HVAC system maintenance, A/C system maintenance, Water tank installation, Heating system installation -
Mary MontgomeryHuber Heights, OHReviewed on October 12th, 2024
Always reliable with our HVAC requests. Prompt and courteous employees. Pleasant encounters. Prices are reasonable. Josh is great at his job and explaining all the details to us.
Positive
Responsiveness, Punctuality, Quality, Professionalism
Services
HVAC system maintenance -
Trustcia CogdellDayton, OHReviewed on October 12th, 2024
They did a fantastic job installing my garbage disposal. Very very happy with the results. Also, reasonable price. Will be using them for other things in the future
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Lenore GessnerEnglewood, OHReviewed on October 10th, 2024
We have been with and purchased our heating and cooling units from Choice Comfort for many years- perhaps since 1992-93.The staff is reliable, efficient and has always been available and on time when we have needed service.
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Jmrblr202Vandalia, OHReviewed on October 10th, 2024
always very professional, courteous, and on time.
Many times have been able to respond to a problem even if not scheduled
Do recommend -
Chris MonninBrookville, OHReviewed on October 8th, 2024
The technician was very nice and did an outstanding job for us. (He usually does a great job)
Positive
Responsiveness, Punctuality, Quality, Professionalism
Services
Heating system maintenance -
Josie FernandezHuber Heights, OHReviewed on September 23rd, 2024
Cody arrived on time for my routine maintenance appointment. He was professional, courteous and answered all of my questions. Choice Comfort and their team always makes sure to keep my heating and cooling needs in proper working order and I love that they keep track of when I am in need of an appointment . I highly recommend this company . Thank you!
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Bryce HartmanRiverside, OHReviewed on September 23rd, 2024
Installation could not have been more timely and efficient. Communication was timely and scheduled times were known in advance and everyone who was scheduled to work on job arrived at the scheduled time. Willing to take into consideration my input and customize project to meet the needs of me the customer while keeping everything to code. Very professional and great company to work with for my project.
- Beavercreek
- Bellbrook
- Brookville
- Carlisle
- Casstown
- Centerville
- Clayton
- Covington
- Dayton
- Englewood
- Fairborn
- Fletcher
- Huber Heights
- Kettering
- Laura
- Ludlow Falls
- Miamisburg
- Moraine
- New Carlisle
- Oakwood
- Piqua
- Pleasant Hill
- Riverside
- Test Carlisle
- Tipp City
- Trotwood
- Troy
- Vandalia
- West Carrollton
- West Milton


