Customer Review for HVAC, Heating & AC Services

Prompt
Friendly

Great service. Prompt and friendly.

They made good on an issue. They do seem to be passionate about their business and taking care of customers. Thanks Shaun.

Excellent work, cleanup, and explanation.
Positive
Professionalism
Services
HVAC system maintenance, A/C system maintenance, Water tank installation, Heating system installation

Always reliable with our HVAC requests. Prompt and courteous employees. Pleasant encounters. Prices are reasonable. Josh is great at his job and explaining all the details to us.
Positive
Responsiveness, Punctuality, Quality, Professionalism
Services
HVAC system maintenance

They did a fantastic job installing my garbage disposal. Very very happy with the results. Also, reasonable price. Will be using them for other things in the future

We have been with and purchased our heating and cooling units from Choice Comfort for many years- perhaps since 1992-93.The staff is reliable, efficient and has always been available and on time when we have needed service.

always very professional, courteous, and on time.
Many times have been able to respond to a problem even if not scheduled
Do recommend

The technician was very nice and did an outstanding job for us. (He usually does a great job)
Positive
Responsiveness, Punctuality, Quality, Professionalism
Services
Heating system maintenance

Cody arrived on time for my routine maintenance appointment. He was professional, courteous and answered all of my questions. Choice Comfort and their team always makes sure to keep my heating and cooling needs in proper working order and I love that they keep track of when I am in need of an appointment . I highly recommend this company . Thank you!

Installation could not have been more timely and efficient. Communication was timely and scheduled times were known in advance and everyone who was scheduled to work on job arrived at the scheduled time. Willing to take into consideration my input and customize project to meet the needs of me the customer while keeping everything to code. Very professional and great company to work with for my project.

Cody was thorough and cleaned up our furnace to look like new. Replaced a couple parts, the filter and then cycled everything to ensure the furnace was responding properly.

Technician arrived promplty and was very courteous.

Thechician was polite, professional, on time very knowledgeable and kind enough to answer all my questions

The tech did a good job making sure my account system was up to standards.
Services
A/C system maintenance, Heating system maintenance

Always great service and communication!! Arrived on time, always super friendly, and completed the process sooner than expected. Highly recommend!!

Updated: 10/04/2026

They corrected my AC problem & provided excellent communication before, during, and after the repair.

Always on time, courteous, and efficient

Paul and his team are excellent collaborators. Choice Comfort is a company that values integrity and honesty. I highly recommend their services for both installations and maintenance. They have earned our trust, and we will continue to use their services for all our HVAC needs. They are hardworking and efficient. They arrive within the allotted time frame and inform us in advance if they can arrive earlier. They provide detailed explanations of their work and offer options when necessary.

Perfect service call. Called in advance of arriving. Arrived exactly when promised . Found small issue on outside unit. Advised on cost of replacement part. Chose to have part replaced. Total time was a little over an hour. Paul was a very courteous , friendly service tech. Appreciate starting my day in a positive way.

I had to have someone come out to our home to check our air conditioner on a Sunday. I can’t recall ever having to do this in 36 years of being a homeowner. I felt so bad. Paul was wonderful. He had just done our yearly service on the unit last month and said everything was still fine. There were some glitches in the thermostat, but his initial thought was that our daughter kept taking the thermostat off its programming cycle while we were out of town and it wasn’t catching up. He took it off programming and set it for her. He told me he wanted to try this first instead of us having to purchase an expensive thermostat if we didn’t need one. I appreciated his honesty. We’ve had Choice Comfort out for plumbing issues as well. Everyone has been professional and personable. Highly recommend this company.

Outstanding customer service! Paul did an excellent job diagnosing the problem, explaining our options, and performing the task at hand. Thank you!

The techs are very knowledgeable, friendly and reliable. They have kept track of our HVAC system for several years and we trust them. They does what's needed -- and consistently go beyond expectations with service and advice. It's why we do business with this company. Moreover, the company is very responsive whenever we have a problem. Nice people, good business.