Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1256 Reviews
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  • Joan Ellis
    Centerville, OH
    Reviewed on September 22nd, 2024

    Cody was thorough and cleaned up our furnace to look like new. Replaced a couple parts, the filter and then cycled everything to ensure the furnace was responding properly.

  • Steven Bland
    Huber Heights, OH
    Reviewed on September 19th, 2024

    Technician arrived promplty and was very courteous.

  • Clement Patry
    Troy, OH
    Reviewed on September 15th, 2024

    Thechician was polite, professional, on time very knowledgeable and kind enough to answer all my questions

  • Burton Engle
    Beavercreek, OH
    Reviewed on September 13th, 2024

    The tech did a good job making sure my account system was up to standards.
    Services
    A/C system maintenance, Heating system maintenance

  • Robert Wolfe
    Fairborn, OH
    Reviewed on September 11th, 2024

    Always great service and communication!! Arrived on time, always super friendly, and completed the process sooner than expected. Highly recommend!!
    Services
    HVAC system maintenance

  • Kenneth Hummel
    Centerville, OH
    Reviewed on July 30th, 2024

    They corrected my AC problem & provided excellent communication before, during, and after the repair.

  • Andy Warner
    Huber Heights, OH
    Reviewed on July 29th, 2024

  • Peggy Bowers
    Troy, OH
    Reviewed on July 29th, 2024

    Always on time, courteous, and efficient

  • Courtney Burke
    Dayton, OH
    Reviewed on July 27th, 2024

    Paul and his team are excellent collaborators. Choice Comfort is a company that values integrity and honesty. I highly recommend their services for both installations and maintenance. They have earned our trust, and we will continue to use their services for all our HVAC needs. They are hardworking and efficient. They arrive within the allotted time frame and inform us in advance if they can arrive earlier. They provide detailed explanations of their work and offer options when necessary.

  • Jody Mrenak
    Huber Heights, OH
    Reviewed on July 25th, 2024

    Perfect service call. Called in advance of arriving. Arrived exactly when promised . Found small issue on outside unit. Advised on cost of replacement part. Chose to have part replaced. Total time was a little over an hour. Paul was a very courteous , friendly service tech. Appreciate starting my day in a positive way.

  • Rhonda Walker
    Tipp City , OH
    Reviewed on July 25th, 2024

    I had to have someone come out to our home to check our air conditioner on a Sunday. I can’t recall ever having to do this in 36 years of being a homeowner. I felt so bad. Paul was wonderful. He had just done our yearly service on the unit last month and said everything was still fine. There were some glitches in the thermostat, but his initial thought was that our daughter kept taking the thermostat off its programming cycle while we were out of town and it wasn’t catching up. He took it off programming and set it for her. He told me he wanted to try this first instead of us having to purchase an expensive thermostat if we didn’t need one. I appreciated his honesty. We’ve had Choice Comfort out for plumbing issues as well. Everyone has been professional and personable. Highly recommend this company.

  • A.J. Breitwieser
    Springboro, OH
    Reviewed on July 24th, 2024

    Outstanding customer service! Paul did an excellent job diagnosing the problem, explaining our options, and performing the task at hand. Thank you!

  • Larry Lain
    Kettering, OH
    Reviewed on July 17th, 2024

    The techs are very knowledgeable, friendly and reliable. They have kept track of our HVAC system for several years and we trust them. They does what's needed -- and consistently go beyond expectations with service and advice. It's why we do business with this company. Moreover, the company is very responsive whenever we have a problem. Nice people, good business.

  • Dillon James Allen
    Brookville, OH
    Reviewed on July 17th, 2024

    AC went out 3 days before our new restaurant opened. We were tight on cash since we were just opening and choice Comfort offered us a financing option which was perfect, the techs were super friendly, efficient and their work was very clean. Will definitely use them again in the future and highly recommend them to anyone!!

  • Jessica Hubbell
    Beavercreek, OH
    Reviewed on July 16th, 2024

    Very quick and professional. Work was done in the time quoted with no issues.

  • Michael Sheridan
    Union, OH
    Reviewed on July 10th, 2024

  • K B
    Englewood , OH
    Reviewed on July 6th, 2024

    Paul is very thorough and meticulous. He clearly explains what he is doing, answers all your questions, and informs you about equipment that is beginning to fail, e.g., capacitors that are losing their ability to store and supply sufficient energy to the circuit.

  • Pamela Winner
    Centerville, OH
    Reviewed on July 4th, 2024

    Both of my installs have gone so smoothly. The techs are the best , so knowledgeable and explain every option. I highly recommend Choice Comfort.

  • Chris Krueger
    Dayton, OH
    Reviewed on June 28th, 2024

  • Charlene Wheeler
    Dayton, OH
    Reviewed on June 20th, 2024

    Paul was on time, knowledgeable and explained the inspection process. I was impressed with his attention to detail.

  • J Circele
    Troy, OH
    Reviewed on June 10th, 2024

    Choice Comfort is the only company I use for any home repair or service that they offer. The technicians are extremely professional, kind and considerate of me and my home. Their work is exemplary.

  • Patty Johnston
    Troy, OH
    Reviewed on June 1st, 2024

    Our tech, Cameron was on time & efficient with fulfilling our needs for our air conditioning unit. Choice Comfort is a good call to make!

  • Nancy Ruth
    Centerville, OH
    Reviewed on June 1st, 2024

    Great service. Amazing communication and came on time and did the job quickly with having the part on the truck! Service man was very polite and knowledgeable. I highly recommend them.

  • Tyler Shroyer
    Dayton , OH
    Reviewed on June 1st, 2024

    We’ve counted on Choice Comfort for years since they installed our AC/furnace. They’re always available when you need them, they’re reliable and efficient, and just about everyone you talk to there is super friendly. I’d highly recommend them for any of your HVAC needs. This specific instance, Shaun was the tech who came out. We were one of “those people” who needed their unit serviced during a heatwave. He was super friendly and professional, quickly diagnosed our issue, and has fixed in a blink of an eye. We can rest easy now we have cool air flowing through our home again.

Review Central
4.97 out of 5 ( 1256 Reviews )
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