Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1267 Reviews
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3%
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  • Charles Cook
    Reviewed on December 26th, 2025

  • Jon Back
    Reviewed on December 19th, 2025

  • Beverly Chaffin
    Reviewed on December 19th, 2025

    Max, the tech who found the problem with our furnace did an outstanding job. He worked hard to find the problem of why the furnace was not responding to the thermostat. quite pleased with his service.

  • Jason Wyse
    Reviewed on December 16th, 2025

    Choice Comfort Services continues to provide excellent and thorough HVAC maintenance. Great work!

  • Mike Duricy
    Reviewed on December 12th, 2025

    Everything was good with this visit.

  • Tonya Moyer
    Reviewed on December 2nd, 2025

    Workers were very professional and very friendly. Answered all questions and concerns. Overall I had a very good experience with Choice Comfort.

  • Alex Stephens
    Reviewed on November 27th, 2025

    Great experience overall. I received a fast and fair quote offering different solutions at different price points, without trying to sell me unnecessary replacements.

    The install was smooth and performed in a timely manner by a professional crew with clear, concise communication.

  • Mike Harrington
    Reviewed on November 25th, 2025

    The technicians were kind, professional and thorough. They also cleaned the work area thoroughly. GREAT job!

  • Ashley Kessler-Palmer
    Reviewed on November 12th, 2025

    This team came out to give us an estimate, options with a clear idea of the cost for each, and availability in the following two weeks to come back and do the work. When Shaun came to install our new boiler pump, he told me he’d done work on the boiler earlier this year, and installed a part on it a few years ago. He was familiar with what needed to be done, and put in the time to make sure everything was working as it should be before he left. Best part is the estimate we were given was the exact price we paid. It gives us confidence that this company is locally owned, and should we need additional work in the future, I appreciate knowing that because they have done work on our system in the past, they know how to fix it. Money well spent.

  • Thomas Traynor
    Reviewed on October 24th, 2025

  • Rhonda Hartsock
    Reviewed on October 23rd, 2025

    I can’t say enough wonderful things about Choice Comfort! I came home to find my dining room full of water which was from my water heater. I immediately called Jill at Choice Comfort & she sent jimmy out to show me how to turn off the water to the water heater. He then used his shop vac to clean up the water in my laundry room. Within a few hours, the old water heater was removed & a new one installed. Jimmy & TJ did a phenomenal job!
    I can’t THANK YOU enough Jill, Madeline, Jimmy & TJ!!

  • Lori Moore
    Reviewed on June 30th, 2025

  • T G
    Reviewed on June 25th, 2025

  • William Cooke
    Clayton, OH
    Reviewed on June 25th, 2025

    Josh was on time and did a thorough, professional job.

  • Mark Harbert
    Covington, OH
    Reviewed on June 25th, 2025

    Great experience. Shaun is a great guy. Great attention to detail. Will for sure do business with them again.

  • Kelly White
    Centerville, OH
    Reviewed on June 24th, 2025

    Extremely friendly and professional 10/10

  • Jason Wyse
    Centerville, OH
    Reviewed on June 24th, 2025

    Choice Comfort Services contiues to provide excellent and thorough HVAC maintenance. Great work!

  • Angela Kuzniczci
    Dayton, OH
    Reviewed on June 21st, 2025

    Quick response, arrived promptly, completed service, friendly.

  • Mary Ann Hardin
    Clayton, OH
    Reviewed on June 20th, 2025

    The gentleman was very nice, I recommend he keeps on doing a fine job.
    Carmon was his name

  • Meredith Hudson
    Covington, OH
    Reviewed on June 20th, 2025

    Came out same day we called to do quote for non working AC. Fair pricing and next day installation! Installer was friendly and efficient. So far, we are pleased with service!

  • Cathy Kennedy
    Reviewed on June 18th, 2025

  • Ralph Morgan
    Reviewed on June 13th, 2025

  • Timothy Welch
    Englewood, OH
    Reviewed on June 13th, 2025

    Excellent service!!

    Services
    A/C system maintenance, Plumbing leak detection, Heating system maintenance

  • Albert Reffitt
    Beavercreek, OH
    Reviewed on June 12th, 2025

    I highly recommend Choice Comfort for your Heating & AC needs. Their Technician Jason was here today for a routine check up for our AC, and a piece had broken off, they replaced the part that was damaged and completed the check up at no cost to me whatsoever. Their generosity to me today proves they are a business who operates with integrity, fairness, and customer minded! Thank you, Choice Comfort!!

Review Central
4.97 out of 5 ( 1267 Reviews )
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