Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1256 Reviews
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  • J.J. Slanker
    Tipp City , OH
    Reviewed on January 19th, 2017

    The guys were great! They answered all of my questions and even double checked my self-installed thermostat and were able to fix it so I could run the fan independently of the furnace. It's never a purchase that anyone truly plans for, Choice Comfort made it very easy. Thank you!

  • Ulrich Hensellek
    Vandalia , OH
    Reviewed on January 19th, 2017

    Great service, knowledgeable, prompt, neat ,friendly. They have worked on our 40 yr old Heat/AC and installed our new Heat & AC systems. Works beautifully and lowered out monthly costs.

  • Kenny F
    Reviewed on January 19th, 2017

    Always happy with the service I receive from Choice Comfort. Very respectful and courteous employees. Highly recommend.

  • Hayley Arnold
    Troy, OH
    Reviewed on January 19th, 2017

    This was my first time using Choice Comfort and am very please with there service! They are quick and knowledgeable!

  • Stephanie Bouldin
    Dayton, OH
    Reviewed on January 18th, 2017

    Everyone, including the office staff is very polite and courteous. Replied to my concern immediately as time would permit.
    The service technician was very respectful of my home, showing care, detailed, precise and thorough with completion of the job he had been tasked.
    I will definitely call them again and also refer others to this business.

  • Janice Brison
    Vandalia , Oh
    Reviewed on January 17th, 2017

    I would highly recommend Comfort Choice. They are professional, courteous, very responsive, deliver a great product and are honest!

  • Gregg Nartker
    Reviewed on January 17th, 2017

  • Kathleen DeBrosse
    Piqua, OH
    Reviewed on January 14th, 2017

    I would recommend Choice Comfort without hesitation. They are very knowledgeable and dependable. I felt comfortable enough to have them do the work without even being there. I was very satisfied with their work and will definitely use again!

  • Tim Lawrence
    Reviewed on January 11th, 2017

    We had a new Furnace installed last Thursday, January 5th. The crew was very efficient, quick, and Professional. Start to Finish. Highly Recommend for all your HVAC needs. The house was neat and clean, just like when they arrived. Friendly, courteous and they take the time to explain in detail your needs. Very quiet and highly efficient Furnace. Our house has never been this comfortable.

  • Mike Woody
    Vandalia, OH
    Reviewed on January 10th, 2017

  • Michael
    Butler Township
    Reviewed on January 9th, 2017

    Every time the old oil heater would fire up, you could hear it all through the house. The new system is soooo quiet. And, we're enjoying lower heating bills. We expect this system will pay for itself in no time!

  • Kevin Hartman
    Troy, OH
    Reviewed on January 7th, 2017

    Friendly and respectful.it was a simple fix and I am thankful my heat pump works now.😀

  • Brandon Cox
    Tipp City, OH
    Reviewed on January 7th, 2017

  • Nick Shough
    Troy, OH
    Reviewed on January 6th, 2017

    The response was almost too fast with their same day service. Efficient, friendly and knowledgeable. Very positive service experience.

  • Wendie Jackson
    Vandalia, OH
    Reviewed on January 5th, 2017

    I can not say enough about this company and its staff. The professionalism, courtesy and customer service are outstanding!!

  • Kyleen Greene
    Troy, OH
    Reviewed on January 3rd, 2017

    We have used Choice Comfort for several years, and they installed a new system for us in 2015. They continually do an excellent job, and are always very helpful--I highly recommend them!

  • Kate Chadwick Vriner
    Centerville, OH
    Reviewed on December 5th, 2016

    We realized this afternoon our furnace wasn't turning on to heat our house. Mike was out here within an hour and got us all set. Really appreciate the quick and efficient service.

  • Chief Nerd
    Reviewed on November 12th, 2016

    We hired Choice Comfort to install additional electrical outlets for our business. Barry came out during our business hours and was very good about coordinating with my employees as they continued to service customers in the same area. Barry also made sure to sweep up the drywall dust before he left. I always watch those little details and was happy to see that Barry does too. I do not hesitate to refer Choice Comfort to my own customers and friends because I am confident that Choice Comfort will take very good care of them.

  • Sandra L. Nartker
    Reviewed on October 18th, 2016

    We had Choice Comfort do our circuit breaker replacement. Their estimate was fair and service was prompt. They were attuned to our scheduling needs and he took all old stuff away leaving everything clean . Barry was very personable and we will certainly continue to use them .

  • Rita Ferguson
    Troy, OH
    Reviewed on July 24th, 2016

    Choice Comfort Services is a company that has earned referrals due to the fact that integrity is of utmost importance to the company. They go the extra mile to be educated in every aspect of their services. When I asked about their employees, I discovered that every single employee is certified. Great growing company.

  • Carrie Trotter
    Troy, OH
    Reviewed on April 17th, 2016

    We chose Choice Comfort to install our new furnace and A/C. They did a fantastic job. Staff is always courteous and professional.

  • Jennifer Siefring
    Casstown, OH
    Reviewed on January 19th, 2015

    Paul and his staff are nice, professional, and honest. I would recommend them to anyone I know. They were very respectful of my home by wearing protective shoes and cleaning up after their work was complete. I was very comfortable with them in my home. Funny Story...I was really pregnant and leaving for an appointment and jokingly I told Paul's technicians to have dinner ready for me when I got home. We laughed and I headed out the door for a client meeting. I came home to find a note on my counter telling me to look in the refrigerator….they had bought my family dinner and left in my refrigerator. Like I said some of the nicest people I have ever met!

  • Tim Summers
    Casstown, OH
    Reviewed on October 5th, 2014

    Had to replace a furnace and air conditioning unit in a rental space during tenant's business hours. From sales to installation the staff at Choice Comfort communicated, were professional and considerate of the tenant needing to get work done. They also made sure to clean up when they were done.

  • Kelly Coffin Markley
    Reviewed on July 11th, 2014

Review Central
4.97 out of 5 ( 1256 Reviews )
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