Customer Review for HVAC, Heating & AC Services

Findlay (Finley?), Anthony, Tommy and Aaron were the most professional, respectful, courteous, punctual, competent, efficient folks I have ever had do work in any home I've ever lived in. We are renters so I can't speak to the cost of the work, but they sure got the job done as quickly as possible. We had no heat the day before yesterday and these gentlemen came right when they said they would on both days, worked all day without asking for a thing, then cleaned up after themselves (even wiping up the footprints on the floor of my back entryway). I highly recommend Choice Comfort and this team for your heating needs.

Professional, on-time, no hassle. Maybe more on the expensive side but you get the service you pay for and I appreciate great service.

Thank you Shaun!! I left a message at Choice Comfort when the heat went out last Saturday evening and was amazed when Shaun not only returned my call quickly but said but said that he would be over in 15 minutes. He was thorough, helpful and informative. Definite 5 star rating!

My experience with Choice Comfort Services comes from the community impact side! They genuinely care about helping the community they live and work in. They truly have been invested in our mission to bring change to youth and families in the Miami Valley. Choice Comfort has been a partner to our non profit for nearly 10 years. We appreciate their partnership for fundraisers, Christmas gifts, scholarships, referrals to others and general awareness. I have worked with Paul, Megan and Erin directly and they all have authentic hearts for the community. The only reason I don't use Choice Comfort Services for my HVAC needs is that I live outside their service area. I can only imagine that their professionalism and care carry throughout the company with overall customer service. We are proud to say that Choice Comfort Services has supported CHOICES, Inc. in so many ways!

David had previously visited my home for a plumbing modification estimate, which I received and approved. David and Jimmy arrived on time yesterday. discussed the modifications to the estimate work that I desired and began quickly. They worked steadily through the day, answered all my questions, and did exactly what I wanted and needed. I am extremely satisfied with the work done to date and look forward to their return to complete the job after the other necessary work is done. Outstanding service from these two technicians.

Sean was very knowledgeable and took care with my property! A very courteous technician!

On time, courteous, efficient, polite. Couldn't have asked for a better technician. This company has always been there for all my heating/air conditioning needs.

Arrived right in time. Spent appropriate amount of time cleaning and testing our heater. Was professional and gave clear and understandable info regarding the results of cleaning and testing.

Service: HVAC duct & vent installation
Positive: Professionalism, Punctuality, Quality, Responsiveness

Very professional service, informative, clear and up front sales. Technician arrived as scheduled..removed replaced furnace, appropriate duct work, and thermostat. Technician was polite, curtious and knowledgeable. Job was completed in a prompt and orderly manor. Would highly recomend services (carry over customer of B&K Heating) I feel safe and comfortble with services provided and future needs.

Professional and friendly service. Was on time and even called ahead to move up the appointment as an open time slot became available.

Our service at **** ********** ***** on 02/16/21 was excellent

Choice Comfort did an excellent job replacing my furnace. They were quick to respond. Very professional installers.

We had noticed our heat had stopped working about 9pm on Friday. We called Choice Comfort to see what could be done and they were able to immediately connect us with technician, Tommy, who arrived at our home about an hour later. After checking into the problem, he found we needed a new motor. Although he couldn’t get it that night, he set us up with a loaner space heater so our 2 year old could sleep comfortably. He returned the next morning with the motor and installed it quickly with no issues. So thankful we don’t have to worry about no heat with the impending snow storm. Tommy was incredibly professional, thorough, and fixed what could have been a larger issue in no time. We’re incredibly grateful to him and the rest of the choice comfort team!

Prompt service. Very professional. Very clean. We felt comfortable with what they told us needed to be repaired and quickly got the parts to repair our furnace. We would recommend them for any heating or air conditioning needs.

Third time hiring Choice Comfort talented team who truly cares! I've had Aaron, Mike, paul, Tommy and Anthony ...Barry...so many family-oriented people who are knowledgeable? Accountable and love the company family they work for. It SHOWS! They speak so highly of their team mates...and treat their customers like family. Clean. Prompt. Skilled. All words describing a company that will stand the test of time!

Amazing company with amazing employees!!!

Great experience and great costumer service!! Highly recommended for any HVAC needs you might need done.

Came out and quickly added a water line to fridge.

Love this place! They were very timely and friendly and got our heat back on quickly when it was very cold. Highly recommend! Great customer service! Will definitely use again!

Excellent customer services!

• Your overall experience with our company.
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Comment: Choice Comfort handled our plumbing issues in our rental properties and did so very quickly and effectively! Professional service, competitive prices, and overall great experience! Thanks so much~

Mike was great! He explained everything to me and made me feel like I wasn’t being taken advantage of with his services. I would highly recommend him and his company

Love this place! Very professional in a timely manner. Would highly recommend!

David B****** was the service representative who came to our home for several repairs. Once he looked at our needs he obtained the appropriate material and completed all the work quickly. He cleaned up the work area afterwardsb. David was very polite and efficient and we will certainly use Choice Comfort in the future,