Customer Review for HVAC, Heating & AC Services
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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MichaelTroy, OHReviewed on August 24th, 2020
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SarahDayton, OHReviewed on August 13th, 2020
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TracyTroy, OHReviewed on August 12th, 2020
I had them do a new install, the service was excellent. Their staff was very professional. The new system preforms well and the looks good as well.
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Mark FreemanDayton, OHReviewed on August 11th, 2020
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Bj BrayReviewed on August 11th, 2020
great customer service very professional and he answered all my questions Pat Andrews is my choice every time.
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SueVandalia, OHReviewed on August 10th, 2020
Choice Comfort Services provided excellent service. The office staff was friendly & the technician was very knowledgeable & helpful. A great company to do business with!!
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JJ SlankerTipp City, OHReviewed on August 1st, 2020
2017 The guys were great! They answered all of my questions and even double checked my self-installed thermostat and were able to fix it so I could run the fan independently of the furnace. It's never a purchase that anyone truly plans for, Choice Comfort made it very easy. Thank you!
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2020 Barry, Aaron and Tommy came to add air conditioning to my furnace I purchased a few years ago from Choice Comfort. Same great service I have always received. Thank you for making this so easy.
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CandiceTroy, OHReviewed on July 28th, 2020
Our installers were very personable and worked the entire time to get it finished as soon as possible. They had a positive attitude and were very friendly and tolerable with our 3 dogs, which made a huge difference, I didn't have to worry about if the dogs were in the way. Great guys!
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Peter BurtonReviewed on July 19th, 2020
As usual the technician was very polite and professional.
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Tim LTipp City, OHReviewed on July 12th, 2020
Highly Recommend Choice Comfort Services for Your HVAC needs.Jimmy and Anthony did a Fabulous Job. Very Friendly,and easy to talk to. Efficient and Very Professional at there Trade. We had a New Furnace installed 3 Years ago and Today a New Carrier Air Conditioner. Everything was Nice and Neat. I give them an Overall Superior Rating.
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Darlene SullivanVandalia, OHReviewed on July 11th, 2020
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Air conditioning went out Choice Comfort gave us one until they could put one in. -
Darlene SVandalia, OHReviewed on July 10th, 2020
Air conditioning went out Choice Comfort gave us one until they could put one in.
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Daniel ClearyDayton, OHReviewed on July 10th, 2020
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I want to thank Choice Comfort for fixing my central air so quickly and easily. It was only a bad capacitor, which I guess only lasts 18 years. I called the order in on a holiday weekend and although they couldn't come over the weekend, he showed up early on Monday to make the repair. -
Daniel CDayton, OHReviewed on July 6th, 2020
I want to thank Choice Comfort for fixing my central air so quickly and easily. It was only a bad capacitor, which I guess only lasts 18 years. I called the order in on a holiday weekend and although they couldn't come over the weekend, he showed up early on Monday to make the repair.
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Bob GTroy, OHReviewed on July 5th, 2020
Jacob once again did a terrific job...highly recommend him and Choice. -- Bob
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Ashley RTroy, OHReviewed on July 5th, 2020
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Damon KBeavercreek, OHReviewed on July 3rd, 2020
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
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Alease OswhittVandalia, OHReviewed on July 3rd, 2020
Love the professionalism of this company and Bob who services my system. They have given me good quality yearly maintenance service, always timely and thorough. Respects my home and me by wearing foot coverings and now a mask. Appointments are easy to make and office staff are pleasant and friendly as well. I’ve been very happy with my service since my system was installed in 2011.
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Damon KBeavercreek, OHReviewed on June 30th, 2020
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Becky BruceHuber Heights, OHReviewed on June 25th, 2020
Positive: Professionalism, Quality
I've known the owner for several years now in a business capacity, and I can honestly tell you there's no one better at caring for his employees or the people they serve. He truly wants the best outcome for everyone and every situation, and he works hard to make sure things are done to the best standards. Many companies can offer great service, but seeing behind the background of the business isn't usually possible. If you want to work with a business that's as good in the background as they are in front of people, you've found the right one. -
Jeff JacobsTipp City, OHReviewed on June 24th, 2020
Very positive experience start to finish! Barry, Aaron & Tommy were all very knowledgeable and stayed on task to finish on time. I would highly recommend this company.
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Pamela NeubauerReviewed on June 23rd, 2020
Pat is a great guy, professional and friendly. He has been to my house twice and both times he's done a great job! I'm really happy with Cool Solutions!
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Mike AyetteTipp City, OHReviewed on June 15th, 2020
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Tommy did an amazing job. Very courteous, walked me through the installation. He had on a mask and gloves to protect us during the installation. On the 2nd day we had heavy rain and winds. Tommy pulled out a large beach umbrella and both he and Anthony finished the installation to make sure our AC unit was up and running. This was far above and beyond.
I design HVAC systems, I know what is required. Tommy did it perfect.
I had 4 other companies quote and Choice Comfort has the best value.
Also they take care of all the rebates. I checked, they gave us the full total of the rebates.
Great product, Great Service, Great experience.
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Sharon HDayton, OHReviewed on June 15th, 2020
We have been using Choice Comfort for many years & have always had good experiences with them. They are friendly, professional, and always reliable. Awesome customer service!
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