Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1267 Reviews
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  • Michael
    Troy, OH
    Reviewed on August 24th, 2020

  • Sarah
    Dayton, OH
    Reviewed on August 13th, 2020

  • Tracy
    Troy, OH
    Reviewed on August 12th, 2020

    I had them do a new install, the service was excellent. Their staff was very professional. The new system preforms well and the looks good as well.

  • Mark Freeman
    Dayton, OH
    Reviewed on August 11th, 2020

  • Bj Bray
    Reviewed on August 11th, 2020

    great customer service very professional and he answered all my questions Pat Andrews is my choice every time.

  • Sue
    Vandalia, OH
    Reviewed on August 10th, 2020

    Choice Comfort Services provided excellent service. The office staff was friendly & the technician was very knowledgeable & helpful. A great company to do business with!!

  • JJ Slanker
    Tipp City, OH
    Reviewed on August 1st, 2020

    2017 The guys were great! They answered all of my questions and even double checked my self-installed thermostat and were able to fix it so I could run the fan independently of the furnace. It's never a purchase that anyone truly plans for, Choice Comfort made it very easy. Thank you!
    ******
    2020 Barry, Aaron and Tommy came to add air conditioning to my furnace I purchased a few years ago from Choice Comfort. Same great service I have always received. Thank you for making this so easy.

  • Candice
    Troy, OH
    Reviewed on July 28th, 2020

    Our installers were very personable and worked the entire time to get it finished as soon as possible. They had a positive attitude and were very friendly and tolerable with our 3 dogs, which made a huge difference, I didn't have to worry about if the dogs were in the way. Great guys!

  • Peter Burton
    Reviewed on July 19th, 2020

    As usual the technician was very polite and professional.

  • Tim L
    Tipp City, OH
    Reviewed on July 12th, 2020

    Highly Recommend Choice Comfort Services for Your HVAC needs.Jimmy and Anthony did a Fabulous Job. Very Friendly,and easy to talk to. Efficient and Very Professional at there Trade. We had a New Furnace installed 3 Years ago and Today a New Carrier Air Conditioner. Everything was Nice and Neat. I give them an Overall Superior Rating.

  • Darlene Sullivan
    Vandalia, OH
    Reviewed on July 11th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    Air conditioning went out Choice Comfort gave us one until they could put one in.

  • Darlene S
    Vandalia, OH
    Reviewed on July 10th, 2020

    Air conditioning went out Choice Comfort gave us one until they could put one in.

  • Daniel Cleary
    Dayton, OH
    Reviewed on July 10th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    I want to thank Choice Comfort for fixing my central air so quickly and easily. It was only a bad capacitor, which I guess only lasts 18 years. I called the order in on a holiday weekend and although they couldn't come over the weekend, he showed up early on Monday to make the repair.

  • Daniel C
    Dayton, OH
    Reviewed on July 6th, 2020

    I want to thank Choice Comfort for fixing my central air so quickly and easily. It was only a bad capacitor, which I guess only lasts 18 years. I called the order in on a holiday weekend and although they couldn't come over the weekend, he showed up early on Monday to make the repair.

  • Bob G
    Troy, OH
    Reviewed on July 5th, 2020

    Jacob once again did a terrific job...highly recommend him and Choice. -- Bob

  • Ashley R
    Troy, OH
    Reviewed on July 5th, 2020

  • Damon K
    Beavercreek, OH
    Reviewed on July 3rd, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Alease Oswhitt
    Vandalia, OH
    Reviewed on July 3rd, 2020

    Love the professionalism of this company and Bob who services my system. They have given me good quality yearly maintenance service, always timely and thorough. Respects my home and me by wearing foot coverings and now a mask. Appointments are easy to make and office staff are pleasant and friendly as well. I’ve been very happy with my service since my system was installed in 2011.

  • Damon K
    Beavercreek, OH
    Reviewed on June 30th, 2020

  • Becky Bruce
    Huber Heights, OH
    Reviewed on June 25th, 2020

    Positive: Professionalism, Quality
    I've known the owner for several years now in a business capacity, and I can honestly tell you there's no one better at caring for his employees or the people they serve. He truly wants the best outcome for everyone and every situation, and he works hard to make sure things are done to the best standards. Many companies can offer great service, but seeing behind the background of the business isn't usually possible. If you want to work with a business that's as good in the background as they are in front of people, you've found the right one.

  • Jeff Jacobs
    Tipp City, OH
    Reviewed on June 24th, 2020

    Very positive experience start to finish! Barry, Aaron & Tommy were all very knowledgeable and stayed on task to finish on time. I would highly recommend this company.

  • Pamela Neubauer
    Reviewed on June 23rd, 2020

    Pat is a great guy, professional and friendly. He has been to my house twice and both times he's done a great job! I'm really happy with Cool Solutions!

  • Mike Ayette
    Tipp City, OH
    Reviewed on June 15th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    Tommy did an amazing job. Very courteous, walked me through the installation. He had on a mask and gloves to protect us during the installation. On the 2nd day we had heavy rain and winds. Tommy pulled out a large beach umbrella and both he and Anthony finished the installation to make sure our AC unit was up and running. This was far above and beyond.
    I design HVAC systems, I know what is required. Tommy did it perfect.
    I had 4 other companies quote and Choice Comfort has the best value.
    Also they take care of all the rebates. I checked, they gave us the full total of the rebates.
    Great product, Great Service, Great experience.
    Like

  • Sharon H
    Dayton, OH
    Reviewed on June 15th, 2020

    We have been using Choice Comfort for many years & have always had good experiences with them. They are friendly, professional, and always reliable. Awesome customer service!

Review Central
4.97 out of 5 ( 1267 Reviews )
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