Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1267 Reviews
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97%
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3%
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  • Rodney Veal
    Kettering, OH
    Reviewed on October 13th, 2021

    Our technician Shaun was great! We are helping out our 91 year old neighbor and getting her heating system back online was our top priority. Shaun was super friendly and explained everything that was being done. Our elderly neighbor felt really well taken care of.

  • Linda M
    Reviewed on October 12th, 2021

    Arrived on time and completed the installation as promised. Left the work area cleaner than when they arrived!

  • Ron Lockhart
    Reviewed on October 11th, 2021

    Jason with Comfort Choice was courteous, knowledgeable, and efficient. Rachel and Chrissy were supportive, patient, and reliable with scheduling and follow up. A great team I’ll use in the future, and recommend to others.

  • Roger Baldridge
    Reviewed on October 8th, 2021

    Josh was very polite and knowledgeable on the HVAC and humidifier systems. He was very helpful in answering several of my questions. I would definitely recommend Choice Comfort Services.

  • Jacob Bourquin
    Reviewed on October 4th, 2021

    Our maintenance tech, Josh, was extremely professional. He was on time and did a fantastic job. I would recommend this company to my friends and family. Thanks for the hard work!

  • Linda Barker
    Huber Heights, OH
    Reviewed on October 2nd, 2021

  • Jim D
    Troy, OH
    Reviewed on October 2nd, 2021

  • Jocelyn Miller
    Reviewed on October 1st, 2021

    This is an excellent company that I would happily use again. Their technicians were extremely friendly and professional. The quote for additional duct installation was reasonable and the job was professionally completed. They were great about observing recommended COVID protocols and my doggo loved the attention they gave him while we discussed the installation! Time to complete the installation was as expected.

  • Doug Wagner
    Reviewed on September 19th, 2021

    We heard unusual noises coming from our furnace although it was heating normally. Choice Comfort Services was very responsive and dispatched a technician to our home within 2 hours. The service was professional and affordable and we were provided with the status of our system components following the service call. Highly recommend.

  • Scot Humbarger
    Reviewed on September 16th, 2021

    On time, friendly, courteous and professional. Took an interest ensuring my furnace was working fine and recommended future upgrades.

  • Vicki Clark
    Reviewed on September 16th, 2021

  • Ronald Lockhart
    Dayton, OH
    Reviewed on September 10th, 2021
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with the quality of work we completed?

    Comment: I was very pleased with the prompt, efficient, and courteous service provided by Shaun, Finley, Terry, and the rest of the staff at Choice Comfort Services. Great work at a fair price, thanks!

  • Richard Sutton
    Kettering, OH
    Reviewed on September 10th, 2021

    The installers were highly professional, capable and personable. They were very careful not to disturb us and even fixed some additional problems that we had not discovered. The salesman was also very informative and helpful. We would definitely recommend them!

  • Amy Thomas
    Huber Heights, OH
    Reviewed on September 7th, 2021

  • William Hughes
    Reviewed on September 4th, 2021

  • Teresa Hines
    Troy, OH
    Reviewed on September 3rd, 2021

    I was very impressed from the time they showed up until the time they were done installing the ac and heating system. They cleaned up well after the service was completed. They showed up when they said they would. They explained everything they were do and if I had a question they took the time to answer without feeling that I was bothering them. Overall excellent job.

  • Terry Grimes
    Miamisburg, OH
    Reviewed on August 27th, 2021

  • Sharon Salyers
    Reviewed on August 24th, 2021

    I accidently clipped the wire on my air conditioner yesterday at about 3:30 PM. I immediately called Choice Comfort Services, and a repairman was at my house by about 5:15-5:30 PM. Thank you Choice Comfort and Shaun. I have always received excellent and timely service.

  • Larry Doogan
    Vandalia, OH
    Reviewed on August 23rd, 2021

  • Carol Davila
    Vandalia, OH
    Reviewed on August 21st, 2021

  • Lisa Hess
    Vandalia, OH
    Reviewed on August 20th, 2021

  • Rachel
    Englewood, Oh
    Reviewed on August 18th, 2021

    Bob is amazing. Absolutely the best. I am so thankful he was the one handling this.

  • WILLIAM HARRIS
    Reviewed on August 18th, 2021

  • Bonnie E
    Reviewed on August 17th, 2021

    Very pleased! They were polite and professional. They showed up both days at the time expected and did a great job! We will continue to use them in the future and highly recommend them. They were very knowledgeable and informative. Super nice guys!

Review Central
4.97 out of 5 ( 1267 Reviews )
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