Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1267 Reviews
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  • Jennifer Hamilton
    Reviewed on August 15th, 2021

    We had Josh M. out on Thursday 12/23 and he was very professional. He had a bit of trouble due to the new thermostat not working properly. He called out a second guy, Shaun, and they both had it going in no time. I really appreciate the lengths he went through to get the job done even on Christmas Eve Eve! Thank you, thank you, thank you!!

  • Amanda
    Englewood, OH
    Reviewed on August 14th, 2021

    Travis and Tommy installed my new AC unit today, which I’m very pleased with. The were fast, friendly, efficient, extremely professional and showed great teamwork. They took the time to explain things and asked several times if I had any additional questions for them. They made sure the new unit was running appropriately and the temperature began to drop in my house before leaving and no mess left behind. Thank you Choice Comfort for getting our house back in cool working order in a timely manner.

  • Doug
    Huber Heights, OH
    Reviewed on August 12th, 2021

  • Tyler Bauer
    Reviewed on August 11th, 2021

    Very Helpful and Professional, I would recommend for anyone looking for this type of Service.

  • Vanita C
    Reviewed on August 10th, 2021

    They did an awesome job! Would definetely recommend ! Terry and his team were great!

  • Karen
    Tipp City, OH
    Reviewed on August 3rd, 2021

    Good service and now need quote for new HVAC System.

  • Ramona M
    Tipp City, OH
    Reviewed on August 2nd, 2021

    Tom was very easy to speak with. He seems very seems to know what he is talking about compare to others I have spoken with. I would recommend him.

  • Ian
    Tipp City, OH
    Reviewed on July 29th, 2021

  • Cheryl
    Huber Heights, OH
    Reviewed on July 28th, 2021

    The technician was on time, efficient and explained everything he was doing as he went. I would recommend Choice Comfort to anyone requiring HVAC services.

  • James
    Tipp City, OH
    Reviewed on July 18th, 2021

    Bob was wonderful! He loved our dog and was very respectful to close the door when he had to come in and out. He was very nice and efficient with the whole process. Asking for Bob next time we need help.

  • Tastee Smith
    Reviewed on July 15th, 2021

    Tony was very professional, knowledgable, and timely! Will use the company again for my service needs!

  • Louise S.
    Reviewed on July 15th, 2021

    Josh, from Choice Comfort Services, came to my house for the scheduled A/C check today, 15 July 2021. Josh was very professional, respectful, and overall very nice person. He found an issue that wasn't necessarily a required immediate fix, but for the sake of maintenance to my relative new A/C unit, a recommended fix. His presentation of facts and recommendation wasn't pushy, or presented in a way that indicated the issue couldn't wait to be fixed. However I'm truly into maintenance and we fixed it. Experience was nothing but excellent!!

  • Sonia
    Dayton, OH
    Reviewed on July 14th, 2021

  • Nicole Seger
    Reviewed on July 14th, 2021

    Jimmy was out to repair my leaking shower faucet, timely, professional and great service!

  • Thomas
    Kettering, OH
    Reviewed on July 9th, 2021

    Tom was very easy to speak with. He seems very seems to know what he is talking about compare to others I have spoken with. I would recommend him.

  • Bill
    Kettering, OH
    Reviewed on July 8th, 2021

  • Greg
    Englewood, Oh
    Reviewed on July 6th, 2021

  • Jennifer
    Moraine, OH
    Reviewed on July 6th, 2021

    I recently had my HVAC system replaced by Choice Comfort, and I have to say I am very pleased with the overall experience! The men showed up on time on Day 1 and were very polite and professional. They made sure to ask at several points if I had any questions. Upon leaving for the day, their work area was returned in spotless condition! On Day 2, they maintained the same level of politeness and professionalism as the day prior. Thank you for doing suchba great job!

  • Rod S
    Reviewed on July 6th, 2021

    Felt like I've known these plumbers my entire life. Highest quality work - household finally has our go-to plumbing company! Choice Comfort will not let you down - give them your blind trust - you won't regret it!

  • Denise
    Dayton, OH
    Reviewed on July 2nd, 2021

    We had a new HVAC unit installed by Finley and Terry. They were both so professional and polite. They explained everything they did and offered to answer any questions. They cleaned up any mess they made and we're so kind and friendly. They also followed through on everything they said they would do. So thankful we finally found a company with morals and accountability.

  • David
    Huber Heights, OH
    Reviewed on June 30th, 2021

    Great service! Professional, communicative and did the job cleanly!

  • Lee
    Centerville, OH
    Reviewed on June 27th, 2021

    Very professional, punctual, and conscientious folks. I’ve had numerous encounters with staff and all have been great. They squeezed us in for new system install so our chemo patient could be comfortable during a hot spell. Thanks!

  • Amy Morgan Sonora
    Reviewed on June 26th, 2021

    Anthony and Tommy from Choice Comfort services were so professional, clean, kind and courteous. They worked hard all day to get my new systems in as quick as possible. Top notch team and did awesome on clean up. Besides my new sparkly Central air unit and furnace you would have never known they had been here. They even put up with my rambunctious golden retriever puppy! Being sure things were safe for him and my kiddos and explaining each step of the process in depth!

  • Amy
    Troy, OH
    Reviewed on June 25th, 2021

    Anthony and Tommy from choice comfort were so professional, clean, kind and courteous. They worked hard all day to get my new systems in as quick as possible. Top notch team and did awesome on clean up. Besides my new sparkly Central air unit and furnace you would have never known they had been here. They even put up with my rambunctious golden retriever puppy! Being sure things were safe for him and my kiddos and explaining each step of the process in depth!

Review Central
4.97 out of 5 ( 1267 Reviews )
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