Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1256 Reviews
5
97%
4
3%
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  • T Wilson-Wood
    Vandalia, OH
    Reviewed on December 7th, 2019

    Positive: Responsiveness
    Jacob did very well. Answered my questions. Great service.

  • Martha Hennessy
    Dayton, OH
    Reviewed on December 4th, 2019

    The young man you sent was thorough, polite and a pleasure to have in my home. Thank you for your service it was a pleasure!

  • Kathleen McGrath
    Tipp City , OH
    Reviewed on December 4th, 2019

  • James Gudorf
    Miamisburg , OH
    Reviewed on December 3rd, 2019

    Sean was very courteous and did a great job diagnosing the furnce issue. He answered my questions and quickly solved the problem. i will definitely call choice comfort for future problems.

  • Donna Smith
    Dayton, OH
    Reviewed on November 28th, 2019

    Choice Comfort installed my furnace 5 years ago and when the fan broke this past week they were very quick to respond and fix. All the service representatives I have dealt with are very polite and professional. Shaun was my service rep today and I am very pleased with his service. Thank you, Donna Smith

  • Dan Kugel
    Reviewed on November 16th, 2019

    Pat is the best!

  • Jill Henderson
    Reviewed on November 16th, 2019

    Had an appointment today for preventative maintenance on my AC, as part of the Comfort Club. Pat did the work today and did a great, thorough job in a very short amount of time. This is his second time in my home and both times he has been professional and very pleasant to work with. Thanks Pat

  • Kevin Luebben
    Reviewed on November 13th, 2019

    Friendly, thorough, knowledgeable service.

  • Brady Bellerose
    Reviewed on November 11th, 2019

    Mitchell was great, very friendly and I could tell he knew what he was doing, having my A/C fixed was a quick and easy process. I'll certainly be using Cool Solutions for any more work I have in the future. Ask for Mitch!

  • Kristi Weisgerber
    Kettering, OH
    Reviewed on November 7th, 2019

    These folks are great. No pressure to do more and fixed my furnace quickly.

  • Angela Barton
    Vandalia, OH
    Reviewed on October 22nd, 2019

    Very nice young man came to clean and service my furnace. He was professional and gave us a quote on a new furnace.

  • TERABYTE
    Reviewed on October 22nd, 2019

    You guys are awesome!

  • N. Gail Bracken
    Reviewed on October 18th, 2019

    Very professional and explained everything.

  • Don F
    Reviewed on October 17th, 2019

    I was in the neighborhood and just thought I'd stop by and talk with you about my furnace tune-up for this winter and away-from-home service. I am happy to know you are here and so close to home!

  • Andy L
    Tipp City
    Reviewed on October 17th, 2019

    Paul, I want to commend you once again for a job well done on service. Your technician came to my rental last week and he was great to work with. Also, your dispatcher took great care of me on the phone. You have a great crew!

  • Julie Penno
    Kettering, OH
    Reviewed on October 17th, 2019

    Choice Comfort installed a ductless mini-split heat pump system at our home and we were very pleased! Greg, Dustin and Tommy were so polite and very easy to have around. They were prompt and worked very hard. I could tell they took pride in their work. There were very professional. I liked that they put on shoe covers every time they came into the house. The job site was clean when they left. I would highly recommend Choice Comfort!

  • Tara Lee
    Dayton, OH
    Reviewed on October 17th, 2019

    Our air conditioning unit stopped working on a 90 degree day. I contacted Choice Comfort and they were able to schedule service The same day. The office was extremely courteous and kept in contact with me throughout the day. The technician identified and fixed the issue quickly.

  • Mike Carter
    Vandalia, OH
    Reviewed on October 17th, 2019

    Caleb was very personable and thorough. We talked about replacing our old water heater, which we know is a priority. He also let us know we still have 3 visits on our contract.

  • Susan Pearson
    Reviewed on October 17th, 2019

    The technician was very professional and did a thorough cleaning and inspection of the furnace. He also spent time reviewing the results and providing suggestions for improved efficiency.

  • Dirtnap
    Reviewed on October 17th, 2019

  • Eric Hodge
    Miamisburg , OH
    Reviewed on October 17th, 2019

  • Micah Herron
    Tipp City , OH
    Reviewed on October 13th, 2019

    These guys always do a great job. We've used them to install a new AC and your typical yearly service. Always friendly, professional, and flexible on scheduling.

  • Jackie Easter
    Reviewed on October 13th, 2019

    Technician was very patient and nice. Job well done!

  • Zach Bowser
    Reviewed on October 12th, 2019

    Awesome group of people! Friendly and knowledgeable! Installed ac in less time than I expected! Ross and Pat are at the top of the class!

Review Central
4.97 out of 5 ( 1256 Reviews )
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