Customer Review for HVAC, Heating & AC Services

I have used Choice Comfort for both my home & business and I cannot say enough good things about this company!! Such a breath of fresh air being able to place a service call and not have to worry about being overcharged for unnecessary repairs. Their staff is kind, knowledgeable and went above and beyond to make sure my family is warm for the upcoming Winter months.

We came home this evening to our house registering at 51 degrees. We called after six and was able to get a service call with Tommy H. He showed up and was able to get our unit working and our house warming up quickly. I’m so happy that we chose to call Choice Comfort as he turned our evening around. His customer service was beyond impeccable and truly genuine. Thanks again for helping our family of seven, and making sure we go to bed warm tonight.

Open 24 hours, our heater stopped working and we have 2 babies under 3 at our home. I called around 6 am in a bit of a panic and they had a tech out by 9 am. Prompt and friendly service, the phone calls were professional, and the tech was very thorough with his inspection. We were very worried about having to replace the heater but he was able to simply clean up a sensor and get everything back on track. They'll be the first ones we call if there is an issue again.

Technician was friendly, appeared to know what to do with my furnace. Was honest about tuning it up and did not break anything so I would have to fix it.

We are so pleased with the level of customer service and speedy service they gave to our family. They understood the importance of restoring heat and hot water to our family, with two young kids, and truly made us feel like a priority ! I also feel like they offered us a fair price. We will be customers for life 😊

Outstanding and knowledgeable technicians and office staff. Would recommend 👍

never been here. It seems like my google was hacked. I’ll keep the 5 stars because it won’t let me delete but please delete my review.

These guys were great! When my mother's air conditioner was acting up, a friend recommended Cool Solutions. My mom and I were more than pleased with their friendly manner and professionalism. They got the job done quick and at a very reasonable cost. Thank you so much for helping us out! YOU KNOW that meant a lot!! :)

Positive: Responsiveness
Jacob did very well. Answered my questions. Great service.

The young man you sent was thorough, polite and a pleasure to have in my home. Thank you for your service it was a pleasure!

Sean was very courteous and did a great job diagnosing the furnce issue. He answered my questions and quickly solved the problem. i will definitely call choice comfort for future problems.

Choice Comfort installed my furnace 5 years ago and when the fan broke this past week they were very quick to respond and fix. All the service representatives I have dealt with are very polite and professional. Shaun was my service rep today and I am very pleased with his service. Thank you, Donna Smith

Pat is the best!

Had an appointment today for preventative maintenance on my AC, as part of the Comfort Club. Pat did the work today and did a great, thorough job in a very short amount of time. This is his second time in my home and both times he has been professional and very pleasant to work with. Thanks Pat

Friendly, thorough, knowledgeable service.

Mitchell was great, very friendly and I could tell he knew what he was doing, having my A/C fixed was a quick and easy process. I'll certainly be using Cool Solutions for any more work I have in the future. Ask for Mitch!

These folks are great. No pressure to do more and fixed my furnace quickly.

Very nice young man came to clean and service my furnace. He was professional and gave us a quote on a new furnace.

You guys are awesome!

Very professional and explained everything.

I was in the neighborhood and just thought I'd stop by and talk with you about my furnace tune-up for this winter and away-from-home service. I am happy to know you are here and so close to home!

Paul, I want to commend you once again for a job well done on service. Your technician came to my rental last week and he was great to work with. Also, your dispatcher took great care of me on the phone. You have a great crew!

Choice Comfort installed a ductless mini-split heat pump system at our home and we were very pleased! Greg, Dustin and Tommy were so polite and very easy to have around. They were prompt and worked very hard. I could tell they took pride in their work. There were very professional. I liked that they put on shoe covers every time they came into the house. The job site was clean when they left. I would highly recommend Choice Comfort!

Our air conditioning unit stopped working on a 90 degree day. I contacted Choice Comfort and they were able to schedule service The same day. The office was extremely courteous and kept in contact with me throughout the day. The technician identified and fixed the issue quickly.