Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1278 Reviews
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  • Nicole Davis
    Reviewed on August 14th, 2019

  • Cynthia OBrien
    Reviewed on August 13th, 2019

    I would highly recommend Choice Comfort Services. The technician was very knowledgeable, friendly and fixed our furnace problem.

  • Michelle Kenny
    Springboro, OH
    Reviewed on August 10th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with the quality of work we completed?

    Comment: So thankful for the quick response from your team. The technician was very knowledgeable and able to provide a solution on the spot.

  • Michele Myers
    Reviewed on August 6th, 2019

    Mike was prompt, courteous, polite and very knowledgeable. He took care of the problem and educated us on the problem. Our bill was less than we expected and we were very pleased with the overall experience. We will definitely recommend Choice Comfort Heating and Air to all our friends and relatives and anyone else in need of these services.

  • Jordan Petrick
    Vandalia, OH
    Reviewed on July 31st, 2019

  • C. N. Clark
    Reviewed on July 25th, 2019

    After coming home from a 3 day mini-vacation, It was 84 degrees in our house. When we saw that the thermostat was left on, it was apparent that something was wrong. I called Cool Solutions, and less than an hour, I received a call that they could come within an hour or so. Pat Andrews arrived and was very polite, and extremely kind. He clearly explained what happened, and what it would take to get it right. We joined the Comfort Club, because it was such a great value for us. I was more than satisfied with the service provided. I am also much cooler than a few hours ago.

  • Sally Leatherman
    Centerville, OH
    Reviewed on July 24th, 2019

    Excellent technician.

  • Jacob Waites
    Reviewed on July 18th, 2019

    Trevor did a great job installing our Thermostat. Exceptional service. Thank you!

  • Bun Cochran
    Reviewed on July 17th, 2019

    The men arrived early & we couldn’t be more pleased. We barely knew they were here. I thought I left the TV on but one guy was just singing😀. They were efficient & you can’t tell they were here. They explained everything they were doing & made sure we understood. I highly recommend this company

  • Sam Whittington
    Reviewed on July 17th, 2019

    I had mike who came out seriously super nice! He explained everything to me. He didn’t try to talk me into stuff I didn’t need. Very professional! He also waited til the rain stopped instead of leaving and coming back! I called 8 other places today they were all very rude!!!! Told me good luck getting someone out today!!!! Not this place she got me in and even called when they had an opening early than my scheduled appointment. I suggest the place all the way!!!!!

  • Ray Rush
    Huber Heights, OH
    Reviewed on July 17th, 2019

    both office personnel and service rep very courteous. service rep michael got to bottom of our ac problem quickly. we now are back up and running!

  • Darren Fussner
    Bellbrook, OH
    Reviewed on July 17th, 2019

    From the first contact with the sweet office lady to the awesome prompt service of the two technicians, it all had been A1 service.

  • Hu Hef
    Reviewed on July 17th, 2019

    Excellent service! The repairman was very friendly and didn't try to upsell anything. He came in (same day!) and fixed the furnace quickly. Highly recommend this company!

  • Annette Loughman
    Troy, OH
    Reviewed on July 16th, 2019

    Very quick and efficient. Jacob was out today to clean our duct work. He explained everything he was doing and was very neat and tidy as he completed the job. Thank you!

  • Jan Campbell
    Oakwood, OH
    Reviewed on July 12th, 2019

    Mike Carter was very friendly and informative - stayed on task and braved the 100 degree attic to give us a complete, thorough, itemized assessment of the problem with our air conditioner and called later to check if we had any further questions about the free estimate. I would recommend this company and young man in future

  • Jill Smedley
    West Milton, OH
    Reviewed on July 11th, 2019

    Caleb was so professional! Listened to our issue and went right to work. Found several possible problems that could have been causing our furnace leak.
    Caleb was very personable and so polite!
    He put shoe protectors on his boots every time he walked in and out of my house. I wish all service people would do that!
    I highly recommend Choice Comfort!

  • Kathryn Blair
    Huber Heights, OH
    Reviewed on July 1st, 2019

    Always are quick to respond when we have a problem. Are very reliable and explain things that make it easy to understand. The technician was pleasant , found the problem and left area clean.

  • Jenn Morris
    Reviewed on June 27th, 2019

    Was very helpful and wanted to fix the problem right away

  • Sharon Dempsey
    Reviewed on June 25th, 2019

    Pat Andrews did a great job.My furnace stopped running and it was below zero degrees outside.He had it running in a snap. What a Blessing!!!

  • Barb Hedges
    Reviewed on June 21st, 2019

    techs were very polite and took time to explain everything done

  • Scott Druley
    Tipp City , OH
    Reviewed on June 20th, 2019

    Great service and installation team. Caleb preformed everything in a timely manner also.

  • Jason Hogsten
    Reviewed on June 18th, 2019

    Johnnie and Jason were excellent and helped me out in every way possible. They recommended superior products and helped me find them when the local big box screwed me over.

  • James A Key
    Dayton, OH
    Reviewed on June 18th, 2019

  • Delmer Smith
    Kettering, OH
    Reviewed on June 17th, 2019

    Caleb showed up on time, very courteous and helpful. Went quick to identify the problem and solved it within minutes. Gave very helpful information on proper distribution of a/c to the second floor. As well, he provided offers and speedily gathered my info and processed payment.

  • Bryan Furrey
    Springboro, OH
    Reviewed on June 17th, 2019

    Choice Comfort Services was responsive, courteous, punctual...all the characteristics that you hope to have in a service provider. Thanks to Paul and his team for a job well done. Looking forward to many years with Choice as we just signed up for their maintenance program too!

    If you are looking for HVAC Repair or replacement, Plumbing or Preventative Maintenance, give Choice Comfort Services a Call, you wont be disappointed.

Review Central
4.97 out of 5 ( 1278 Reviews )
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