Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1256 Reviews
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  • Nevin Elleman
    Troy, OH
    Reviewed on October 4th, 2019

    The serviceman was nice and very knowledgeable. Would recommend this company thoroughly.

  • Aimee May
    Dayton, OH
    Reviewed on October 2nd, 2019

    They were able to schedule me in quickly. Jacob, the technician who helped us, was prompt, polite, and provided thorough explanations of the problem and solution.

  • Christal Diano
    Centerville, OH
    Reviewed on October 1st, 2019

    Hello Choice Comfort,
    Jacob, your tech was really great. keep him, he did a great job. friendly and polite.
    Christal Diano

  • Merlin Hawkwind
    Reviewed on September 24th, 2019

    Caleb performed a superb job!

  • Kathleen Biegel
    Centerville, OH
    Reviewed on September 17th, 2019

    Jacob was very thorough, knowledgeable and pleasant. I appreciate that I was reminded the day before service was to be done and also called when Jacob was on the way. We have been very impressed with your company and appreciate the wonderful service!

  • Matt Downing
    Pleasant Hill , OH
    Reviewed on September 17th, 2019

    Our technician, Mike, was prompt, professional, friendly, and had our furnace back up and running quickly. He answered all of our questions, made recommendations, and gave advice for future troubleshooting. Choice Comfort was the only local company who could come to our house the same day we called. Great experience!

  • Lisa Scales
    Reviewed on September 16th, 2019

    Micheal was very informative, honest he took time to explain and show me the issues. I definitely wld refer them to anyone.

  • Tom Day
    Dayton, OH
    Reviewed on September 14th, 2019

  • Leah Gifford
    Reviewed on September 12th, 2019

    Everyone was so nice. They got someone to come install it the same day. Everything working great!

  • Mike Denny
    Englewood , OH
    Reviewed on September 7th, 2019

    Shaun was excellent

  • David Nelson
    Vandalia, OH
    Reviewed on September 6th, 2019

    Michael did a great job. We wish the repair had been done better by the first tech on Tuesday so today’s visit would not have been necessary.

  • Amber VanHoose
    Kettering, OH
    Reviewed on August 22nd, 2019

    Shaun is honest and breaks down everything so you can understand.

  • Kathleen Gee
    West Milton, OH
    Reviewed on August 21st, 2019

  • Brent Florence
    Reviewed on August 20th, 2019

    Caleb showed up on time, very courteous and helpful. Went quick to identify the problem and solved it within minutes. Gave very helpful information on proper distribution of a/c to the second floor. As well, he provided offers and speedily gathered my info and processed payment.

    I will use them again.

  • Lisa Sanford
    Reviewed on August 19th, 2019

    Kind and did their job great

  • Debbie Albrech
    Bellbrook, OH
    Reviewed on August 17th, 2019

    Thank you Mike Carter! I so appreciate how thoroughly and efficiently you took care of my air conditioning issue. You are so kind and polite - what a wonderful representation of your company! Such a great company to work with! Thank you all!

  • Cynthia Hedri Ckituu
    Miamisburg, OH
    Reviewed on August 16th, 2019

    New customer, came out the day I called. Extremely friendly professional tech. Explained all repairs and costs.

  • Alice Sturgeon
    Springboro, OH
    Reviewed on August 14th, 2019

    Thank you! Great service

  • Nicole Davis
    Reviewed on August 14th, 2019

  • Cynthia OBrien
    Reviewed on August 13th, 2019

    I would highly recommend Choice Comfort Services. The technician was very knowledgeable, friendly and fixed our furnace problem.

  • Michelle Kenny
    Springboro, OH
    Reviewed on August 10th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with the quality of work we completed?

    Comment: So thankful for the quick response from your team. The technician was very knowledgeable and able to provide a solution on the spot.

  • Michele Myers
    Reviewed on August 6th, 2019

    Mike was prompt, courteous, polite and very knowledgeable. He took care of the problem and educated us on the problem. Our bill was less than we expected and we were very pleased with the overall experience. We will definitely recommend Choice Comfort Heating and Air to all our friends and relatives and anyone else in need of these services.

  • Jordan Petrick
    Vandalia, OH
    Reviewed on July 31st, 2019

  • C. N. Clark
    Reviewed on July 25th, 2019

    After coming home from a 3 day mini-vacation, It was 84 degrees in our house. When we saw that the thermostat was left on, it was apparent that something was wrong. I called Cool Solutions, and less than an hour, I received a call that they could come within an hour or so. Pat Andrews arrived and was very polite, and extremely kind. He clearly explained what happened, and what it would take to get it right. We joined the Comfort Club, because it was such a great value for us. I was more than satisfied with the service provided. I am also much cooler than a few hours ago.

Review Central
4.97 out of 5 ( 1256 Reviews )
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