Customer Review for HVAC, Heating & AC Services

Matt showed up on time, and was very professional. I have worked with Matt before and he is always polite and gets to work right away. He checked my unit on the roof (2 1/2 story building) and checked my furnace inside. Thank you for your service.

Everyone I have worked with from Choice Comfort has been top notch. We have had boiler work and plumbing work done and are always very happy! I would highly recommend them.

Matt quickly determined the problem and performed the necessary steps to solve it. Very pleased. Thanks.

Jacob did a great job and his customer service was great.

I have requested Matt for all my heating and air needs since he first installed a furnace in one of my properties. He has and continues to provide unmatched service and professionalism. He is timely and detailed and Comfort Solutions and Matt provides excellent communication leading up to the appointment.

Great service. Knowledgeable and courteous. On time.

We were without power for 4 days, only to come back to a broken furnace. The quick response and ability to fix the problem meant we actually got to sleep in our own house for the first time in days. Thanks Shaun and Choice Comfort.

Technician Jacob Roediger did n excellent job servicing my furnace for the winter season.

Matt is a friendly guy and I appreciated his courtesy and expertise

Excellent Service. Very professional and knowledgeable Service Tech.

Best ever!! Patient, fast, professional and the work is so good!! From the salesman to the installer I am so happy with them!! 10 Star rating!!! Mike Finley Tommy are the best!!!!!!!! Yes yes and yes I recommend them!

We have been a customer of Cool Solutions for over 16 years, and we made sure to continue using them after our move. Being members of the Comfort Club means they come out twice a year and make sure we are prepared for the next Ohio weather change. It alleviates stress knowing they will catch potential problems. Mitch and Austin came out today, and they were professional and considerate. They answered my questions and made sure I understood how the system is currently working. I always recommend Cool Solutions because of the quality of the service they provide my family.

My rep today was Matt, amazing!!! Service was quick, he was friendly, nice , knows his stuff. Ask for Matt

Back from a week on vacation to discover our air conditioner is out on a Sunday. With steamy weather on the way we called our trusted technicians from Choice Comfort Services. Paul quickly identified the problem and had the parts on hand. After the repair was complete he gave the rest of the system a thorough evaluation. I recommend without hesitation the integrity and quality of Choice Comfort Services. Thanks again!

How do I begin! It’s so good knowing there are businesses that take proper care of customers. You and your people are top notch.

So happy our favorite tech Matt went to work for you now that our regular place closed. He is a personable, reliable, and honest person that I trust in my home. Look forward to years with your company!

Pat Andrews was the tech sent out for my summer A/C check up. Pat has been at my house before and always does a great job. Very friendly and informative - even happily interacts with my 2 dogs..👍 Cool Solutions has taken care of my HVAC concerns since I've been in my house - I appreciate all they have done.

"Thank you for calling Cool Solutions! I CAN help you." That's how they answer the phone every time, and they are true to their word, every time!

Thank you for being there, Choice Comfort! Last winter, we had a middle of the night furnace emergency, and I called for help. Finley patiently assisted me, and then Mike followed up the next day and got everything working perfectly.
This summer when the air conditioner went out in 90 degree heat, Choice Comfort was there again. Mike fixed the problem, and our home is cool once again. Your prices are fair, your service people are the best, and you are great to work with.
Thank you so much!

Second time I called Choice Comfort Services and the second time they came out within just a few hours and took care of the problem quickly and thoroughly. Will definitely call them again if a need arises.

I highly recommend Cool Solutions! Barry was our service technician today and he was extremely knowledgeable and thorough. My husband and I also appreciated his friendliness and consideration of our home. Thanks Barry for a great experience!

Service is top notch! Called at 8:30 in the morning had heat fixed by 2 in the afternoon. Flat rate price is very reasonable service tec very professional and a great guy. Will call these guys from now on for sure.

I have been a Cool Solutions customer for about 8 years. They have installed my Heating/Cooling/Water Heater systems over the years. The techs that have come out to my house are top notch. Not only are they experts in all areas, but kind and respectful too. My A/C check for the upcoming summer was just performed by Pat at Cool Solutions and he went the extra mile to make sure my system was operating at 100%. The nicest guy you could ever meet! Thank you Cool Solutions for never letting me down.

My service tech,Pat seems to know what he is doing and was very friendly and helpful. Answered all my questions.