Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1267 Reviews
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  • Darrell Perkins
    Tipp City, OH
    Reviewed on March 14th, 2019

    Great service, fast friendly and knowledgable. I highly recommend choice comfort services

  • Gina Duncan
    Reviewed on March 14th, 2019

    I signed in to leave a review, but the site said I had already reviewed this company. I chose EDIT, but there is nothing to edit. The original review stands:

    "As always, servicemen from Choice Comfort Services are prompt, respectful, polite, neat, knowledgeable, patient and willing to answer questions, thorough, and efficient. Do you need any more adjectives to convince you to call them for your HVAC needs?"

    Thank you, Paul! It was a pleasure to meet Jacob.

  • Greg Lee
    Tipp City , OH
    Reviewed on March 14th, 2019

    A very good company with great customer service. They can help out with all of your issues related to HVAC, Electrical and Plumbing.

  • George Coleman
    Kettering , OH
    Reviewed on March 14th, 2019

  • Sue Lovely
    Vandalia, OH
    Reviewed on March 13th, 2019

    Choice Comfort Services provided excellent service. The office staff was friendly & the technician was very knowledgeable & helpful. A great company to do business with!!

  • Bob Eling
    Dayton, Oh
    Reviewed on March 10th, 2019

    Michael was very friendly, knowledgable, detailed and efficient.

  • Steve Schmidt
    Kettering , OH
    Reviewed on March 8th, 2019

    Matt Gibson serviced my main HVAC system for the Spring checkup and my Mitsubishi mini split systems on March 23, 2019. Matt is an excellent service technician, and in addition to being most courteous, friendly and meticulous about “causing no harm,” he has obviously self-studied his profession and craft which enables him to provide top-of-the-line results for his customers. Matt is no ordinary tech (not that any of Choice Comfort’s techs are mediocre), but his service exceeds expectations. Thanks, Paul for sending Matt out and having techs like him on your team. And, thanks, Matt for the great job. See you next service call.
    Steve

  • Jessica Pelini
    Reviewed on March 8th, 2019

    Choice Comfort Services has become our "go-to" company for heating and air, and now for plumbing as well! Jimmy Heffelfinger was dispatched to one of our company's rental homes for a rather large job, and was efficient, courteous and knowledgeable. From start to inspection, he repaired and managed the project and went above and beyond to ensure we were taken care of. We place a high value on trust and integrity at our company, and Jimmy is an exemplary representation of Choice Comfort's team. We recommend Jimmy and the team from Choice Comfort for all your plumbing, electrical, heating and air solutions – both commercial and residential. Thank you!

  • Kate Vriner
    Dayton , OH
    Reviewed on March 8th, 2019

    Another wonderful experience using Choice Comfort Services. They are on time and professional.

  • Alan Price
    Bellbrook, OH
    Reviewed on March 7th, 2019

    Matt the tech, is punctual, reliable, personable, professional and down-to-earth. He has always done right by me. When Choice Comfort Services bought out Matt's previous employer, Kettering Heating and Air, I didn't hesitate signing a 1-year basic service agreement provided Matt continued to service my HVAC. He speaks highly of Choice Comfort Services, and I'll consider hiring them for other trades, based on his recommendation.

  • Bonnie Martin
    Englewood, OH
    Reviewed on March 6th, 2019

    All communications and work done in a timely and professional way. Jacob is very personable and explains everything to put your mind at rest.
    Like

  • St Paul Lutheran Church
    Dayton , OH
    Reviewed on March 5th, 2019

    Very polite and personable, did a great job. Explained what was done.

  • John Hageman
    Vandalia , OH
    Reviewed on March 4th, 2019

    Very good service. Thank you!

    John

  • Gary S
    Reviewed on February 28th, 2019

    Very responsive, professional and overall just great to work with.

  • Adam Mesaros
    Springboro, OH
    Reviewed on February 26th, 2019

    My experience with Choice Comfort was great. They were able to schedule me in the same day I called. The technician (Caleb) showed me step by step what was wrong with our furnace and presented multiple options regarding the necessary repairs to meet our budget and long term plans. Highly recommend.

  • Kristin Hilton
    Kettering, OH
    Reviewed on February 22nd, 2019

    Friendly, knowledgeable service person who took the time to point things out and explain the process.

  • Stephanie Towne
    Kettering, OH
    Reviewed on February 21st, 2019

  • Janice Young
    Vandalia, OH
    Reviewed on February 20th, 2019

    Great service from Comfort Choice! Technician Jacob was very professional during my maintenance visit and answered all my questions. He went beyond the call of duty on a day that an ice storm occurred.

  • Dennis Miller
    Kettering, OH
    Reviewed on February 19th, 2019

    Caleb Jerrill did a great job for me. He was courtious , and knowledgeable. He explained what he was doing , gave me options and left the decisions up to me. I'll ask for him in the spring when it's time to check out my air conditioner.

  • Ralph De Velvis
    Reviewed on February 17th, 2019

    The service man was very thorough and courteous. The cleaned up after himself and did not track any mud into the house.

  • Tracy Bowling
    Bellbrook, OH
    Reviewed on February 17th, 2019

    Jason was awesome! He was professional, courteous and honest. He recommended fixes for the issues we had, and did the repairs we requested.

  • Helen Daniel
    Vandalia, OH
    Reviewed on February 14th, 2019

    We are longtime customers because Choice Comfort is the best company around.

  • Sandy Bradley
    Vandalia , OH
    Reviewed on February 13th, 2019

    Jacob was personable, thorough and explained everything he did in detail.

  • Audra Samanas
    Kettering, OH
    Reviewed on February 9th, 2019

    I woke up to a broken thermostat on a 20 degree day. Matt zipped out and replaced it quickly. No muss. No fuss. I can't recommend this place highly enough!

Review Central
4.97 out of 5 ( 1267 Reviews )
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