Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1256 Reviews
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  • St Paul Lutheran Church
    Dayton , OH
    Reviewed on March 5th, 2019

    Very polite and personable, did a great job. Explained what was done.

  • John Hageman
    Vandalia , OH
    Reviewed on March 4th, 2019

    Very good service. Thank you!

    John

  • Gary S
    Reviewed on February 28th, 2019

    Very responsive, professional and overall just great to work with.

  • Adam Mesaros
    Springboro, OH
    Reviewed on February 26th, 2019

    My experience with Choice Comfort was great. They were able to schedule me in the same day I called. The technician (Caleb) showed me step by step what was wrong with our furnace and presented multiple options regarding the necessary repairs to meet our budget and long term plans. Highly recommend.

  • Kristin Hilton
    Kettering, OH
    Reviewed on February 22nd, 2019

    Friendly, knowledgeable service person who took the time to point things out and explain the process.

  • Stephanie Towne
    Kettering, OH
    Reviewed on February 21st, 2019

  • Janice Young
    Vandalia, OH
    Reviewed on February 20th, 2019

    Great service from Comfort Choice! Technician Jacob was very professional during my maintenance visit and answered all my questions. He went beyond the call of duty on a day that an ice storm occurred.

  • Dennis Miller
    Kettering, OH
    Reviewed on February 19th, 2019

    Caleb Jerrill did a great job for me. He was courtious , and knowledgeable. He explained what he was doing , gave me options and left the decisions up to me. I'll ask for him in the spring when it's time to check out my air conditioner.

  • Ralph De Velvis
    Reviewed on February 17th, 2019

    The service man was very thorough and courteous. The cleaned up after himself and did not track any mud into the house.

  • Tracy Bowling
    Bellbrook, OH
    Reviewed on February 17th, 2019

    Jason was awesome! He was professional, courteous and honest. He recommended fixes for the issues we had, and did the repairs we requested.

  • Helen Daniel
    Vandalia, OH
    Reviewed on February 14th, 2019

    We are longtime customers because Choice Comfort is the best company around.

  • Sandy Bradley
    Vandalia , OH
    Reviewed on February 13th, 2019

    Jacob was personable, thorough and explained everything he did in detail.

  • Audra Samanas
    Kettering, OH
    Reviewed on February 9th, 2019

    I woke up to a broken thermostat on a 20 degree day. Matt zipped out and replaced it quickly. No muss. No fuss. I can't recommend this place highly enough!

  • Jason Lake
    Xenia, OH
    Reviewed on February 5th, 2019

    Jeremiah has been excellent to work with. He has gone the extra mile for me for sure. He is very clean and professional and handles his clients with great care and respect.

  • Matt Sanford
    Dayton, OH
    Reviewed on February 4th, 2019

    Tech was on time and a really nice guy. I asked for advice on WiFi thermostats and he was very knowledgeable to include info on possible rebates with local energy providers.

  • Lauren Pope
    Reviewed on February 2nd, 2019

    Choice Comfort is professional, courteous, and a pleasure to work with. Everyone I've encountered is conscious of my time and listens to my concerns/needs. They installed an entire new HVAC system with little to no disruption to my daily schedule. I highly recommend Choice Comfort.

  • Tera Arthur
    Dayton, OH
    Reviewed on February 2nd, 2019

    We had a few minor hiccups along the way, but that's how I know they stand by their work and really go out of their way to make sure it's right (whatever IT is!). I don't generally give 5 star reviews, but in this case, they earned it.

  • Jeff Fleck
    Kettering, OH
    Reviewed on January 26th, 2019

    Fantastic work by Jacob. Very thorough!!!

  • Don W
    Reviewed on January 26th, 2019

    On time and as advertised. Very happy with the equipment and service. Installers were great. This was to replace a 20 year old Carrier brand that was working perfectly but was probably getting to the end of it's life span.
    Also had the water heater replaced, no need to wait until it's an emergency.

  • K Smith
    Reviewed on January 25th, 2019

    Great same day service! Furnace stopped working and they had it back up and running in no time.

  • Heather Bench
    Reviewed on January 23rd, 2019

    Matt has worked on our furnace and a/c units and does an outstanding job of explaining the problem and the options. We appreciate that he troubleshoots with repair in mind over selling a brand new system. We are happy to recommend him and Choice Comfort for furnace and a/c maintenance and repair.

  • Thomas M Smith
    Clayton, OH
    Reviewed on January 22nd, 2019

    Great service, on time !!!

  • Lois Eberly
    Dayton, OH
    Reviewed on January 19th, 2019

    Very professional, on time and no surprises!

  • Jennifer Nash
    Kettering, OH
    Reviewed on January 18th, 2019

    Matt was On time, very professional and friendly. Always very thorough. Will definitely use them in the future .

Review Central
4.97 out of 5 ( 1256 Reviews )
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