Customer Review for HVAC, Heating & AC Services

Had a great experience working with Barry, would definitely recommend!

Mike is always professional, friendly, and thorough. I would highly recommend Choice Comfort Services.

• Your overall experience with our company.
• How satisfied were you with our overall customer service?
• How satisfied were you with the quality of work we completed?

Comment: I was not home for this appointment. My mom met the technician and was there while he serviced the furnace. Mom said Jacob was awesome! She told me I would have loved him. If mom said it, it must be true! Mom told me he vacuumed, cleaned up a whole bunch of stink bugs he found, and even installed the filter I had previously purchased! Shortly after his visit I received an email with his service notes. Given all this I would not hesitate in using Choice Comfort Services again, and would request Jacob.

Today we had Matt from Choice Comfort to perform fall furnace check-up, part of the yearly maintenance plan. Matt was very thorough and worked very hard to clean up and then tested our furnace units to make sure they are running well. He even pointed out one plumbing safety issue to us that we were not aware of. He tested the whole house carbon monoxide level to make sure there is no safety concern when running the furnaces. We were very satisfied of the services Matt performed today and would highly recommend this company to other customers who are seeking a reputable and trust worthy HVAC company.

Repair service and inspection was scheduled on day of call and was brought further forward with staff in area.

Technician was courteous, knowledgeable and highly professional. Furnace issue was diagnosed and reset immediately, with thorough follow-up and safety checks.

First time call. Will definitely repeat and recommend.

Matt Gibson was so helpful. Arrived ahead of schedule, worked diligently, and helped us solve some big issues! Thankfully our problem was solved with a quick fix, but in the future we will be using him for an HVAC issues . Highly recommend using this company and this technician!

Tommy did a great job! Very professional and great with my kiddos! Thanks for the candy canes!

Very professional and friendly.
Very knowledgeable and answered all my questions in understandable detail .

Stellar service as always from Matt.

Honest company that provides fantastic customer service.

Excellent customer service, friendly, on time, professional, and able to troubleshoot and solve problems on the spot.

Great place. Found me discounts. Quality work. Great service. Honest and trustworthy. Annual service gentleman was very nice. Made my wife feel comfortable. Thanks Choice Comfort.

Great service, fast friendly and knowledgable. I highly recommend choice comfort services

I signed in to leave a review, but the site said I had already reviewed this company. I chose EDIT, but there is nothing to edit. The original review stands:

"As always, servicemen from Choice Comfort Services are prompt, respectful, polite, neat, knowledgeable, patient and willing to answer questions, thorough, and efficient. Do you need any more adjectives to convince you to call them for your HVAC needs?"

Thank you, Paul! It was a pleasure to meet Jacob.

A very good company with great customer service. They can help out with all of your issues related to HVAC, Electrical and Plumbing.

Choice Comfort Services provided excellent service. The office staff was friendly & the technician was very knowledgeable & helpful. A great company to do business with!!

Michael was very friendly, knowledgable, detailed and efficient.

Matt Gibson serviced my main HVAC system for the Spring checkup and my Mitsubishi mini split systems on March 23, 2019. Matt is an excellent service technician, and in addition to being most courteous, friendly and meticulous about “causing no harm,” he has obviously self-studied his profession and craft which enables him to provide top-of-the-line results for his customers. Matt is no ordinary tech (not that any of Choice Comfort’s techs are mediocre), but his service exceeds expectations. Thanks, Paul for sending Matt out and having techs like him on your team. And, thanks, Matt for the great job. See you next service call.
Steve

Choice Comfort Services has become our "go-to" company for heating and air, and now for plumbing as well! Jimmy Heffelfinger was dispatched to one of our company's rental homes for a rather large job, and was efficient, courteous and knowledgeable. From start to inspection, he repaired and managed the project and went above and beyond to ensure we were taken care of. We place a high value on trust and integrity at our company, and Jimmy is an exemplary representation of Choice Comfort's team. We recommend Jimmy and the team from Choice Comfort for all your plumbing, electrical, heating and air solutions – both commercial and residential. Thank you!

Another wonderful experience using Choice Comfort Services. They are on time and professional.

Matt the tech, is punctual, reliable, personable, professional and down-to-earth. He has always done right by me. When Choice Comfort Services bought out Matt's previous employer, Kettering Heating and Air, I didn't hesitate signing a 1-year basic service agreement provided Matt continued to service my HVAC. He speaks highly of Choice Comfort Services, and I'll consider hiring them for other trades, based on his recommendation.

All communications and work done in a timely and professional way. Jacob is very personable and explains everything to put your mind at rest.
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