Customer Review for HVAC, Heating & AC Services

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
My husband and I bought our house this summer and what would you know our AC and Furnace crapped out a week after we moved in.

Recently we decided to get it fixed. I was initially impressed with Mike the sales rep that came by to do the initial assessment and how through the 3 day installation he checked in on the crew's progress.

My installation was a pretty tricky one the old unit was in the crawlspace with an access that would have made getting a new system in and the old one out basically impossible without cutting a hole into our foundation.

TJ and Travis were my technicians and they were able to navigate the tricky installation by putting my new unit in a closet and running the new ducting in with the existing duct work. They also repaired broken ducting in my crawlspace then took a few extra minutes to teach me how my new thermostat worked. It was great how they were okay with taking a minute to answer questions and explain how my new system works in a way that I could understand. 10/10 experience.

Excellent service. Would recommend 100% The team has fixed many issues from previous HVAC companies.

Service: Heating system maintenance
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Service: Heating system maintenance
Positive: Professionalism, Punctuality

Technicians are thorough and helpful in explaining details. Also considerate for cleanliness and quality work.
Services: HVAC system maintenance, HVAC duct & vent cleaning

Very pleased with the service on our yearly check up of the furnace. Arrived on schedule; polite, clean and thorough in the work done,

professional, on time, great communication, quality work.

Has always been a good company for us. Have been using them for many years. Very knowledgable, and always explain what they are going to do and what they have done.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
TJ, Travis, Finley and Tommy worked for hours in my attic replacing my ductwork, installing a drain and drain pan and so much more. There was a bit of a misunderstanding when it came to what was getting done when that impacted the price but they were able to strike me a really good deal and I 100% plan to use them again!!
Services: HVAC duct & vent repair, HVAC system maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness
Always reliable with our HVAC requests. Prompt and courteous employees. Pleasant encounters. Prices are reasonable.
Service: HVAC system maintenance

Positive: Professionalism
On time, worked quickly, very thorough
Services: A/C system maintenance, Heating system maintenance

Standard system maintenance.
Services: HVAC system maintenance, Heating system maintenance

Services: Installation, Install thermostat, Heating system installation, Install AC
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The young man that came, Ryan, was very personable and attentive and came within an hour of my request. I will definitely continue to use this company.

Service: Installation
Positive: Professionalism, Punctuality, Quality, Value

Best Heating and A/C Service in town.

Positive: Professionalism, Punctuality, Quality, Responsiveness
I have an older furnace and it is on its last leg but they were able to get it up and running again for at least one more season. The technician was polite and knowledgeable. We did get a quote for a new unit from them but they didn’t push anything. We know we will be getting a new unit soon and we will be using them.
Service: HVAC system repair

Positive: Punctuality, Quality, Value
TJ and Travis did a phenomenal job installing new residential Carrier HVAC system. Replacing a 20+ year old unit. Very clean and professional installation.
Services: Installation, Heating system installation, Install AC

Positive: Professionalism, Punctuality, Responsiveness
Love Choice Comfort, thank you Paul for your great service.
Service: Heating system maintenance

Choice Comfort installed our HVAC systems a year ago. We are extremely pleased with how the heat and A/C units have worked all year. The technician who comes to our house to check the system is courteous, friendly, and knowledgeable.
Since we’ve had such a good experience with their HVAC crew, when we had a water leak, Choice Comfort was our first call. Again, extremely pleased with the plumber’s work.

Andrew was very professional and informative throughout the entire repair. He kept me informed of each problem he encountered, and I appreciated that.
Service: Heating system repair

I purchased a full heating and AC system from Choice Comfort. I have maintained their yearly maintenance subscription. I have been very pleased with their work and the timeliness of their arrival. I would definitely use them again if I need a new system.

Service: Heating system maintenance
Positive: Professionalism, Quality, Responsiveness, Value

Our house has a well and it stopped working today. We called Choice and they sent Jimmy and an apprentice out to troubleshoot within a few hours. Now, the same day, we have a new well pump and running water again. Super thankful for their team's prompt and professional service today. Thanks!