Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1256 Reviews
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  • Maria Carter
    Vandalia, OH
    Reviewed on October 23rd, 2022

    Best Heating and A/C Service in town.

  • Andy Cox
    Dayton, OH
    Reviewed on October 23rd, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness
    I have an older furnace and it is on its last leg but they were able to get it up and running again for at least one more season. The technician was polite and knowledgeable. We did get a quote for a new unit from them but they didn’t push anything. We know we will be getting a new unit soon and we will be using them.
    Service: HVAC system repair

  • Benjamin Retzinger
    Dayton, OH
    Reviewed on October 23rd, 2022

    Positive: Punctuality, Quality, Value
    TJ and Travis did a phenomenal job installing new residential Carrier HVAC system. Replacing a 20+ year old unit. Very clean and professional installation.
    Services: Installation, Heating system installation, Install AC

  • K Bowden
    Dayton , OH
    Reviewed on October 23rd, 2022

    Positive: Professionalism, Punctuality, Responsiveness
    Love Choice Comfort, thank you Paul for your great service.
    Service: Heating system maintenance

  • Jennifer Galbraith
    Springboro, OH
    Reviewed on October 14th, 2022

    Choice Comfort installed our HVAC systems a year ago. We are extremely pleased with how the heat and A/C units have worked all year. The technician who comes to our house to check the system is courteous, friendly, and knowledgeable.
    Since we’ve had such a good experience with their HVAC crew, when we had a water leak, Choice Comfort was our first call. Again, extremely pleased with the plumber’s work.

  • Jennifer Till
    Huber Heights, OH
    Reviewed on October 13th, 2022

    Andrew was very professional and informative throughout the entire repair. He kept me informed of each problem he encountered, and I appreciated that.
    Service: Heating system repair

  • Mike S
    Reviewed on September 27th, 2022

    I purchased a full heating and AC system from Choice Comfort. I have maintained their yearly maintenance subscription. I have been very pleased with their work and the timeliness of their arrival. I would definitely use them again if I need a new system.

  • Tommy Collins
    Reviewed on September 26th, 2022

    Service: Heating system maintenance
    Positive: Professionalism, Quality, Responsiveness, Value

  • Jason M
    Reviewed on September 25th, 2022

    Our house has a well and it stopped working today. We called Choice and they sent Jimmy and an apprentice out to troubleshoot within a few hours. Now, the same day, we have a new well pump and running water again. Super thankful for their team's prompt and professional service today. Thanks!

  • Lori H
    Reviewed on September 23rd, 2022

    Travis and TJ were very friendly, knowledgeable, and professional. Everything was explained very clearly. We would definitely use them again and recommend them.

  • Steven M
    Reviewed on September 23rd, 2022

    Very timely service and very personable and professional technicians. They always go the extra mile.

  • Robert And Joyce S
    Reviewed on September 22nd, 2022

    We had a great experience with the installation of our new heating and air conditioning system. The technicians were clean and efficient! I liked how considerate they were and treated us with respect. Everything we were promised was fulfilled. They answered all our questions and were patient in answering all our questions and instructions on how to operate the new system. I was impressed with their cleanliness as I am a bit of a germ a fobe. I recommend them to handle the job you may need with expertise and timelessness!

  • Michael Watts
    Dayton, OH
    Reviewed on September 20th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    OMG! Love these folks, always on time always same day and price is not bad! You get what you pay for which is excellent service!! Thx and know you are my go to folks!
    Services: Plumbing pipe repair, Shower installation, Water heater installation, Heating system installation

  • Lori Henderson
    Reviewed on September 19th, 2022

    Services: Install AC, Installation, Heating system installation
    Positive: Professionalism

  • David Shanks
    Englewood, OH
    Reviewed on September 19th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    I had three local HVAC companies bid a system replacement for heating and AC (no new ductwork). Comfort was competitive with a quote for a mid-range high efficiency system. They were on time for the install, did the job exactly as bid, and answered all my questions. Install took a day and a half, but they had my AC back up and running by the end of the first day, so I was only down a few hours (in August - I presume the furnace gets priority in the winter).

    I've only had the new system for less than a day, so I can't review it, but I am very happy with how the install went.
    Services: Heating system installation, Install AC, Installation

  • Rick Washburn, Jr.
    Vandalia, OH
    Reviewed on September 19th, 2022

    Positive: Professionalism, Punctuality, Responsiveness
    Outstanding response and service from Mike and Travis, from the estimate to the install. 5 stars!
    Service: HVAC system repair

  • Murray Freeman
    Dayton, OH
    Reviewed on September 18th, 2022

    Service: A/C system repair
    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Nicholas H Todd
    Englewood, OH
    Reviewed on September 18th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    TJ and Travis were awesome. Very professional whenever I asked a question and super efficient. I was really impressed by how much they got done and love the new furnace. You get what you pay for and I got tremendous service from Travis and TJ!
    Service: Heating system installation

  • Jody Hoes
    Kettering, OH
    Reviewed on September 18th, 2022

    Service: A/C system maintenance
    Positive: Professionalism, Punctuality, Quality

  • Kathy Sanders
    Fairborn, OH
    Reviewed on September 18th, 2022

    Service: HVAC system maintenance
    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

  • Darlene Doggett
    Bellbrook, OH
    Reviewed on September 12th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    Check up on system done twice a year. The techs you send are so nice. Of course today was no exception, prompt, thorough, efficient, knowledgeable, & courteous. Always a pleasure to do business with your company

  • Raymond R
    Reviewed on September 12th, 2022

    Paul was our technician's name and he arrived on time, explained his work and his demeanor was professional. We will request him when we need service on our HVAC in the future.

  • Judy L
    Reviewed on September 10th, 2022

    Choice Comfort has given me wonderful service over the past years. Paul did a great job getting my furnace ready for the coming heating season. There was a minor problem requiring some time to rectify, and he really stuck to it, diagnosing the problem and executing a fix. I was impressed by his professionalism and dedication. He explained everything that he did in a manner that I understood. I would recommend Choice Comfort and Paul to anyone need HVAC services.

  • The Coatney-Schulers
    Dayton, OH
    Reviewed on September 6th, 2022

    Service: A/C system repair
    Positive: Professionalism, Punctuality, Responsiveness

Review Central
4.97 out of 5 ( 1256 Reviews )
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