Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1256 Reviews
5
97%
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3%
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  • M Holmes
    Dayton , OH
    Reviewed on July 18th, 2023

  • Preston Bartlett
    Vandalia, OH
    Reviewed on July 17th, 2023

    On time communicated well. Thank you.

  • Gail Downie
    Dayton , OH
    Reviewed on July 16th, 2023

    My water heater went out and they sent someone the same day. Unfortunately it needed to be replaced but they applied the first day appointment fee to the replacement. Chris was knowledgeable and nice. He explained the problem and my options answering all questions. He was nice to my little dogs too. The problem was resolved quickly and with minimal hassle.

  • Nathan Rentz
    Tipp City, OH
    Reviewed on July 15th, 2023

    Nothing but positives to say. Very professional, responsive and quick. I would strongly recommend.

  • Melinda Schneider
    Vandalia, OH
    Reviewed on July 13th, 2023

    Punctual and professional. Cleaned dryer vent.

  • Teresa LeSaint
    Springboro, OH
    Reviewed on July 12th, 2023

    Tommy and Finley did a great job installing my HVAC systems. They took the time to answer all my questions and went above and beyond to make sure everything worked well. All the employees are very courteous and knowledgeable. I always receive excellent service from Choice Comfort.

  • Katie Danis
    Reviewed on July 12th, 2023

    Friendly, professional, hardworking, and polite!!

  • Binky Derwood
    Reviewed on July 12th, 2023

    Air conditioning went out Choice Comfort gave us one until they could put one in.

  • Jeff H
    Reviewed on July 10th, 2023

    Able to get appointment quickly. Arrived exactly on time and fixed the problem. Explained everything. The guy was very personable. The only downside was that it was extremely expensive. Everything had a charge driveway fee, diagnostics fee parts fee that was undoubtedly well marked up but at least the service was quick, and it got taken care of.

  • Darren Scott Montgomery
    Beavercreek, OH
    Reviewed on June 21st, 2023

    Choice Comfort was very professional, they finished ahead of schedule, and everything works perfectly. 5 Star service!

  • Kristina Balside
    Englewood, OH
    Reviewed on June 20th, 2023

    We had another HVAC company tell us our whole system needed replaced. Choice Comfort came and solved our A/C issue quickly and didn’t try to scare us into buying a new system. I would definitely recommend!

  • Richard Guthrie
    Reviewed on June 19th, 2023

    Adequate service

  • Dave Barth
    Troy, OH
    Reviewed on June 18th, 2023

    Very thorough and respectful.

  • Larry Lain
    Kettering, OH
    Reviewed on June 17th, 2023

    Matt, the tech, is very knowledgeable, friendly and reliable. He has kept track of our HVAC system for several years and we trust him. He does what's needed -- and consistently goes beyond expectations with service and advice. It's why we do business with this company. Moreover, the company is very responsive whenever we have a problem. Nice people, good business.

  • Julie Cowell
    Tipp City, OH
    Reviewed on June 17th, 2023

    Central air unit acting up. We called - they were on time, respectful, checked everything. Zoomed in on the problem & fixed it.
    Thanks!

  • Janet Collins
    Dayton, OH
    Reviewed on June 16th, 2023

    This was the first time using this company and I was very pleased Jason was personable and knowledgeable.

  • Charles Nartker
    Beavercreek, OH
    Reviewed on June 15th, 2023

    The crew arrived when promised, efficiently installed the new Heating and AC system, and removed old unit and trash leaving all areas the way they were. The entire crew was responsive and professional, answering our questions and instructing us on new system operation. Great job!

  • Ant Fletch
    Reviewed on June 14th, 2023

  • KEITH KIBLER
    Kettering, OH
    Reviewed on June 12th, 2023

    Staff were knowledgeable and expert in their installation of my AC. I highly recommend them.

  • Jayson Yap
    Englewood , OH
    Reviewed on June 11th, 2023

    Very prompt service and good follow-up.

  • Joanne Bashore
    Tipp City, OH
    Reviewed on June 10th, 2023

  • Nicholas Jenkins
    Reviewed on June 9th, 2023

    Ryan was friendly, knowledgeable, and didn't try to sell me maintenance or products that I didn't need (a problem I've had with some other providers)

  • Dwight Miller
    Tipp City , OH
    Reviewed on June 8th, 2023

  • Gil M
    Reviewed on June 5th, 2023

    Called with an opening today and showed up promptly. Efficient and knowledgeable tech explained everything well and helped with questions about wifi and thermostat. Polite and respectful of our home and property.

Review Central
4.97 out of 5 ( 1256 Reviews )
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