Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1267 Reviews
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  • Larry Lain
    Kettering, OH
    Reviewed on June 17th, 2023

    Matt, the tech, is very knowledgeable, friendly and reliable. He has kept track of our HVAC system for several years and we trust him. He does what's needed -- and consistently goes beyond expectations with service and advice. It's why we do business with this company. Moreover, the company is very responsive whenever we have a problem. Nice people, good business.

  • Julie Cowell
    Tipp City, OH
    Reviewed on June 17th, 2023

    Central air unit acting up. We called - they were on time, respectful, checked everything. Zoomed in on the problem & fixed it.
    Thanks!

  • Janet Collins
    Dayton, OH
    Reviewed on June 16th, 2023

    This was the first time using this company and I was very pleased Jason was personable and knowledgeable.

  • Charles Nartker
    Beavercreek, OH
    Reviewed on June 15th, 2023

    The crew arrived when promised, efficiently installed the new Heating and AC system, and removed old unit and trash leaving all areas the way they were. The entire crew was responsive and professional, answering our questions and instructing us on new system operation. Great job!

  • Ant Fletch
    Reviewed on June 14th, 2023

  • KEITH KIBLER
    Kettering, OH
    Reviewed on June 12th, 2023

    Staff were knowledgeable and expert in their installation of my AC. I highly recommend them.

  • Jayson Yap
    Englewood , OH
    Reviewed on June 11th, 2023

    Very prompt service and good follow-up.

  • Joanne Bashore
    Tipp City, OH
    Reviewed on June 10th, 2023

  • Nicholas Jenkins
    Reviewed on June 9th, 2023

    Ryan was friendly, knowledgeable, and didn't try to sell me maintenance or products that I didn't need (a problem I've had with some other providers)

  • Dwight Miller
    Tipp City , OH
    Reviewed on June 8th, 2023

  • Gil M
    Reviewed on June 5th, 2023

    Called with an opening today and showed up promptly. Efficient and knowledgeable tech explained everything well and helped with questions about wifi and thermostat. Polite and respectful of our home and property.

  • John Rowlands
    Englewood, OH
    Reviewed on May 20th, 2023

  • Paul Hall
    Vandalia , OH
    Reviewed on May 19th, 2023

    Ryan was very knowledgeable and was able to fix our unit within an hour.

  • Kandi A
    Reviewed on May 17th, 2023

    We are so happy with this place! Choice Comfort Services should be your only place to go for any plumbing, electric and heating and air needs.
    The plumber we had was very knowledgeable and personable. He fixed a very bad leak we had yesterday and today he installed a new water heater. We have other things that need to be done and we will be calling them for all of our needs.

  • Rebecca Burch
    Brookville, OH
    Reviewed on May 16th, 2023

    Josh was there when he said he would be and took care of the maintenance on our A/C. He also gave my husband advice on replacing the A/C when the time comes

  • Michael Jolley
    Kettering, OH
    Reviewed on May 4th, 2023

    Great people, on time and knowledgeable.

  • Lyndsey Hogan
    Dayton, OH
    Reviewed on May 3rd, 2023

    Andrew tuned up our A/C unit and then 2 weeks later installed our smart thermostat unit. He did an amazing job both times and was completely professional. 10/10 would recommend and will definitely be using again!

  • MaryJo Augustine
    Dayton, OH
    Reviewed on April 28th, 2023

    Paul serviced our new HVAC system that Choice Comfort installed last summer. Very good job and excellent communication. We appreciate the work and the system's performance.

  • Kali Shade
    Reviewed on April 28th, 2023

    Travis and Tj were amazing on time and got our heat going quickly as well as very personable and knowledgeable I want them anytime we need anything and recommend the same to potential customers Choice Comfort is my new go to!!

  • Deborah DeRoss
    Tipp City, OH
    Reviewed on April 25th, 2023

    The installation guys did a great job. They were professional, courteous and hard workers. I liked that they covered our flooring to avoid damage and dirt and that they cleaned up after their day's work was done. As to the air conditioner working as it should, it was in the high 40's on the day of installation so I will know more about that once it's warm and needs to be turned on. At this point, I won't hesitate to recommend you to anyone.

  • H Lairson
    Vandalia , OH
    Reviewed on April 21st, 2023

    My place of employment used this company for our air conditioning that went out in our building. We were blessed to have 2 wonderful techs Finley and Tommy who provided great service and got us back up and running asap! We are grateful and happy customers! Thank you so much!!!

  • William B
    Reviewed on April 21st, 2023

    Prompt , professional and friendly. We have enjoyed their services for the 10 years we have been in this house. Always satisfied.

  • Marlana Miller
    Dayton , OH
    Reviewed on April 20th, 2023

    I can not say enough wonderful things about this company and their technicians. From the first moment I contacted them to request an installation estimate to the last moment when the job was completed, they were beyond professional, personable, courteous, kind, and a pleasure to have in my home. They are willing to go above and beyond to make sure their customers have both quality workmanship and a pleasant experience in the process. A++

  • Lynda Hoffman
    Reviewed on April 20th, 2023

    Spring check up. All went well. The tech was nice, professional.

Review Central
4.97 out of 5 ( 1267 Reviews )
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