Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1267 Reviews
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  • Mark Barnhill
    Englewood, OH
    Reviewed on April 23rd, 2024

    Always prompt service. Very professional and respectful of property. Friendly and courteous.

  • Aerokelly1
    Reviewed on April 23rd, 2024

    The technician was on time and explained everything he was going to do. After doing his work, he explained everything to me and answered all of my questions. I would highly recommend.

  • Ken Beck
    Reviewed on April 23rd, 2024

    Arrived promptly. Advised what was done on A/C tune-up. Cameron was professional during visit.

  • Karen Tatum
    Dayton, OH
    Reviewed on April 23rd, 2024

    Very impressed with this company. Highly recommended by a friend and now I see why. Had furnace issues in October. They replaced the ignitor/sensor and it continued to run for a bit. Now in January it stopped working again. They came back assessed the situation, determined the control bard wasn't putting out the required voltage. They actually took off the cost of what I had already paid in October. Both Jason and Josh were excellent techs. Very personable, polite, clean and willing to answer any questions. Office staff are great too.

  • Tammy Wolfe
    Reviewed on April 23rd, 2024

    Choice Comfort Services are my go-to people when I have any household system that needs attention whether it be repair or tune up work, they always arrive on time, with a clean appearance, and are always courteous.

  • Gina
    Reviewed on April 23rd, 2024

    Love this company and the people, They take care of us and they are reliable.

  • Susan
    Vandalia , OH
    Reviewed on April 18th, 2024

    Good communication, arrived on time, respectful of our home (wore covers over shoes), explained all steps and was very friendly and helpful.

  • Lori B.
    Centerville , OH
    Reviewed on April 18th, 2024

    Paul LaGasse was an excellent service tech and explained everything so it was easy to understand.

  • Joycr Pahren
    Huber Heights, OH
    Reviewed on April 18th, 2024

    Had my AC maintenance check completed today. Your service man was so nice and explained what he would be checking today. He ask me twice if I agave any questions or concerns. He was so polite and I did appreciate that very much.

  • Shawn Kain
    Oakwood, OH
    Reviewed on April 17th, 2024

    They always do great work!

  • Lillian C
    Reviewed on April 11th, 2024

  • Steve Sollinger
    Huber Heights, OH
    Reviewed on April 10th, 2024

    Did a great job explaining what they were doing and answering any questions I had. Very professional.

  • Kathleen McGrath
    Tipp City , OH
    Reviewed on April 10th, 2024

    Josh was courteous and respectful of property. He took time to go over what service he performed on our A/C unit.

  • Tara Schobelock
    Reviewed on April 10th, 2024

    I have to do a lot of service calls from HQ and the techs for HVAC companies for our branches aren't always the most communicative. It's hard when I'm not on location. Paul was very communicative, thorough and so polite. I felt good not being there and still knowing he fixed everything correctly for a good price.

  • Carol Williamson
    Union , OH
    Reviewed on April 9th, 2024

    Technicians from Choice Comfort know their job, and do it well. And they offer suggestions for improving the HVAC system.

  • Megan Harting
    Beavercreek, OH
    Reviewed on April 9th, 2024

    Great company to work with! All the employees I dealt with during my new AC purchase and install were fantastic to work with. Everyone was knowledgable, respectful and kind. Highly recommend choice comfort for all your AC/heating needs !! I’m a lifer now

  • Joe W
    Reviewed on April 5th, 2024

  • Charlie S
    Reviewed on April 3rd, 2024

  • Martha Murphy
    Reviewed on April 2nd, 2024

    Choice Comfort was great. We had a technician at the house within the hour. Paul was polite, friendly and very knowledgeable about our problem with the heat pump. All was fixed in a timely manner. Definitely plan on staying with Comfort Choice.

  • Susan Sanders
    Beavercreek, OH
    Reviewed on April 2nd, 2024

    The services rendered by Choice Comfort were excellent! From set up to finish by technicians Paul and Cameron, the work was well performed. The duct cleaning, dryer vent cleaning, and air conditioner check put my mind at ease regarding the performance of these systems. I recommend highly Choice Comfort for everyone's household needs.

  • Nick Kinner
    Fairborn, OH
    Reviewed on April 2nd, 2024

    I recommend them for good quality work and professionalism.
    Nick

  • Lauren A
    Reviewed on April 2nd, 2024

  • Larry Ewald
    Tipp City , OH
    Reviewed on March 25th, 2024

    The installation of our water furnace was on time and well done . Choice Comfort did a great job.

  • Steve Gillespie
    Vandalia , OH
    Reviewed on March 24th, 2024

    Always easy to work with and they are effective in their work.

Review Central
4.97 out of 5 ( 1267 Reviews )
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