Customer Review for HVAC, Heating & AC Services

Choice Comfort is a fantastic choice for your HVAC needs!! I highly recommend them!

I have only had a contract with Choice Comfort since August of 2023. Had a winter service on the furnace by them. Jan. of 2024 our furnace would not function correctly, it was on a Saturday, & a technician came out & found the problem. The response was quick, & the furnace is working fine. I feel I have made a great choice in choosing Choice Comfort as our HVAC company to service our air conditioner & furnace. Thank you Choice Comfort.

Lady I spoke with on the phone was courteous and understanding about my furnace not working when it was 7* out. Repairman (Paul) was supposed to arrive between 12 - 2pm. He arrived at 12:15 and immediately got to work and was able to fix the problem quickly. Very satisfied.

Choice Comfort Services always provides a thorough HVAC check-out and maintenance twice a year. The technicians arrive on time, are friendly and professional, and always answer any questions we may have.

Choice answered my call on a Wednesday regarding a furnace not working in one of our rentals. They had it fixed within 24 hours.

Professional and knowledgeable! Great experience. Will definitely do business again.

My mom loved the service Jason, Mike and Finley gave her from start to finish. She would give them 10 stars if she could.

Cameron arrived on time and was very polite and helpful in giving us information about our furnace. We will definitely use this company again for inspections or any work that may need done in the future.

Choice Comfort Services does an excellent job. Once again, they received my call and responded quickly, diagnosed the problem with my HVAC system, provided several good options, and helped me make a best decision. Their work was clean and efficient, their service technicians friendly and courteous, and their fees reasonable and affordable. Thank You, Comfort Choice Services!

Ryan arrived when expected and did a through job of analyzing and maintaining my heating system.
I was pleased to accept a renewal of my maintenance agreement and look forward to using Choice Comfort for the foreseeable future.
Best wishes to all.

Positive: Quality, Value
The whole process from Estimate to Installation was great on the purchase of a new AC & Heat Pump. The sales process was painless and they listened to what I wanted without playing games or offering products I didn't need. While waiting for unit to arrive and be installed there was a fulfillment snafu which they made right without a lot of pushing from my end. The installation also went great as both installers were friendly, professional, and did great work providing a tidy install. I feel as good as one could feel after needing such a pricey upgrade performed and have no doubt that if a problem arises the folks at Choice Comfort will take care of it.
Services: Installation, Heating system installation, Install AC

Paul did a thorough, professional job.

Good company. Knowledgeable tech who explained things well. Good communication and follow up. Definitely recommend.

Technician was prompt and courteous. Excellent service.

I have had great experiences with Choice Comfort. The HVAC installer was very friendly and professional. He went above and beyond to make the furnace as nice as possible. He added a new drain and the metal work is excellent. He took the time to explain the system and give maintenance tips.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Exceptional Service from Tommy at Choice Comfort Services

I recently had the pleasure of working with Tommy, the installer from Choice Comfort Services, and I am compelled to share my overwhelmingly positive experience. From start to finish, he demonstrated a level of professionalism, expertise, and customer service that exceeded my expectations.

First and foremost, Tommy's punctuality was commendable. He arrived promptly at the scheduled time, ready to tackle the installation job. His friendly demeanor immediately put me at ease, and it was evident that he takes great pride in his work.

One of the standout qualities of Tommy was his extensive knowledge and expertise in HVAC systems. He took the time to thoroughly explain the installation process, answering all of my questions in a clear and concise manner. His depth of understanding instilled confidence, and I felt assured that my heating and cooling system was in capable hands.

Throughout the installation, his attention to detail was truly impressive. He meticulously assessed the space, making adjustments to ensure optimal performance and efficiency. His commitment to precision was evident in every step of the process, from the initial measurements to the final checks. It was evident that he takes great pride in his work, and his dedication to delivering a high-quality installation was evident in the finished product.

Beyond his technical skills, Tommy's customer service was exceptional. He took the time to communicate with me at each stage of the installation, providing updates and addressing any concerns I may have had. His friendly and approachable demeanor made the entire process stress-free, and I felt comfortable asking questions and seeking clarification on various aspects of the installation.

Furthermore, he demonstrated a genuine commitment to customer satisfaction. After the installation was complete, he took the time to walk me through the newly installed system, explaining its features and offering valuable maintenance tips. His willingness to go above and beyond in ensuring that I was fully informed and satisfied with the service was truly appreciated.

My experience with Tommy from Choice Comfort Services was outstanding. From his punctuality and technical expertise to his exceptional customer service, Tommy exemplifies the qualities of a top-notch professional. I wholeheartedly recommend him and Choice Comfort Services to anyone in need of HVAC installation or services. The peace of mind that comes with knowing your HVAC system is in the hands of a skilled and dedicated professional is truly priceless.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Always on time and very professional
Service: HVAC system repair

Always on time and very professional