Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1267 Reviews
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  • Lisa Heil
    Kettering, OH
    Reviewed on January 11th, 2024

    Great company!! Have a heating and air service contract.. Heat went out and. They came within a couple of hours.. Had to replace our old system. They came out the next day... They showed up when they said ..wonderful customer service!!!

  • Marcia Bechtel
    Centerville, OH
    Reviewed on January 10th, 2024

    Efficient, Professional, and courteous.

  • Robert Wolfe
    Fairborn , OH
    Reviewed on January 9th, 2024

    Great service!! Arrived on time, and completed the process sooner than expected. Highly recommend!!

  • Eric Larson
    Huber Heights, OH
    Reviewed on January 8th, 2024

    Choice Comfort is a fantastic choice for your HVAC needs!! I highly recommend them!

  • Craig Cobaugh
    Clayton, OH
    Reviewed on January 2nd, 2024

    I have only had a contract with Choice Comfort since August of 2023. Had a winter service on the furnace by them. Jan. of 2024 our furnace would not function correctly, it was on a Saturday, & a technician came out & found the problem. The response was quick, & the furnace is working fine. I feel I have made a great choice in choosing Choice Comfort as our HVAC company to service our air conditioner & furnace. Thank you Choice Comfort.

  • Richie Krempasky
    Vandalia , OH
    Reviewed on December 29th, 2023

    Lady I spoke with on the phone was courteous and understanding about my furnace not working when it was 7* out. Repairman (Paul) was supposed to arrive between 12 - 2pm. He arrived at 12:15 and immediately got to work and was able to fix the problem quickly. Very satisfied.

  • Jamie Lussier
    Huber Heights, OH
    Reviewed on December 24th, 2023

    Choice Comfort Services always provides a thorough HVAC check-out and maintenance twice a year. The technicians arrive on time, are friendly and professional, and always answer any questions we may have.

  • Jay Meyer
    Covington , OH
    Reviewed on December 23rd, 2023

    Choice answered my call on a Wednesday regarding a furnace not working in one of our rentals. They had it fixed within 24 hours.

  • Kristine Russo
    Kettering, OH
    Reviewed on December 22nd, 2023

  • Dennis Clark
    Reviewed on December 21st, 2023

    Professional and knowledgeable! Great experience. Will definitely do business again.

  • Meggan Lawson
    Huber Heights, OH
    Reviewed on December 20th, 2023

  • Bennie Walker
    Huber Heights, OH
    Reviewed on December 19th, 2023

  • Eddie Wright
    Huber Heights, OH
    Reviewed on December 18th, 2023

  • Sally Freeman
    Reviewed on December 17th, 2023

    My mom loved the service Jason, Mike and Finley gave her from start to finish. She would give them 10 stars if she could.

  • Kerry Shelton
    Reviewed on December 16th, 2023

    Cameron arrived on time and was very polite and helpful in giving us information about our furnace. We will definitely use this company again for inspections or any work that may need done in the future.

  • Jason Wyse
    Dayton , OH
    Reviewed on December 15th, 2023

    Choice Comfort Services does an excellent job. Once again, they received my call and responded quickly, diagnosed the problem with my HVAC system, provided several good options, and helped me make a best decision. Their work was clean and efficient, their service technicians friendly and courteous, and their fees reasonable and affordable. Thank You, Comfort Choice Services!

  • Randall Hoskinson
    Reviewed on December 14th, 2023

    Ryan arrived when expected and did a through job of analyzing and maintaining my heating system.
    I was pleased to accept a renewal of my maintenance agreement and look forward to using Choice Comfort for the foreseeable future.
    Best wishes to all.

  • Jake Zimmer
    Huber Heights, OH
    Reviewed on December 12th, 2023

    Positive: Quality, Value
    The whole process from Estimate to Installation was great on the purchase of a new AC & Heat Pump. The sales process was painless and they listened to what I wanted without playing games or offering products I didn't need. While waiting for unit to arrive and be installed there was a fulfillment snafu which they made right without a lot of pushing from my end. The installation also went great as both installers were friendly, professional, and did great work providing a tidy install. I feel as good as one could feel after needing such a pricey upgrade performed and have no doubt that if a problem arises the folks at Choice Comfort will take care of it.
    Services: Installation, Heating system installation, Install AC

  • Shannon Hardy
    Reviewed on December 11th, 2023

  • William Cooke
    Beavercreek, OH
    Reviewed on December 11th, 2023

    Paul did a thorough, professional job.

  • Kathleen Hennessy
    Yellow Springs, OH
    Reviewed on December 9th, 2023

    Good company. Knowledgeable tech who explained things well. Good communication and follow up. Definitely recommend.

  • Patrick Ewing
    Tipp City , OH
    Reviewed on November 22nd, 2023

    Technician was prompt and courteous. Excellent service.

  • Ty Grable
    Tipp City , OH
    Reviewed on November 20th, 2023

    I have had great experiences with Choice Comfort. The HVAC installer was very friendly and professional. He went above and beyond to make the furnace as nice as possible. He added a new drain and the metal work is excellent. He took the time to explain the system and give maintenance tips.

  • Chrissy Richardson
    Tipp City , OH
    Reviewed on November 18th, 2023

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Review Central
4.97 out of 5 ( 1267 Reviews )
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