Customer Review for HVAC, Heating & AC Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
1278 Reviews
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  • Bill Fried
    Centerville, OH
    Reviewed on March 22nd, 2024

    Excellent service delivered on time and efficiently!

  • Julie Anwar
    Huber Heights, OH
    Reviewed on March 21st, 2024

    Service team members are always polite and professional.

  • Melinda Ford
    Vandalia, OH
    Reviewed on March 19th, 2024

    Being somewhat new to our home, we’ve had Choice Comfort out several times to do work or look at what we thought might have been an issue. Every visit, whether it was troubleshooting a problem or checking on something I wasn’t sure about, has been a five-star experience. Techs are not only extremely knowledgeable but just nice people that instill confidence. I’ll always recommend CC!

  • Richard Menna
    Huber Heights, OH
    Reviewed on March 18th, 2024

    We have been a long time customer with Choice Comfort. Their service has always been timely and exceptional. Technicians have been knowledgeable and professional while interacting with us. We strongly recommend them for their service.

  • Burton Engle
    Beavercreek, OH
    Reviewed on March 18th, 2024

    The tech did a good job making sure my account system was up to standards.

  • Kenneth Combs
    Huber Heights, OH
    Reviewed on March 18th, 2024

    Paul was very knowledgeable and did a super job!!!!

  • Josie Fernandez
    Huber Heights, OH
    Reviewed on March 16th, 2024

    Cameron arrived on time to take care of my routine AC tuneup. He was professional and courteous. Choice Comfort and their team always make sure to keep my heating and cooling needs in proper working order. I highly recommend this company . Thank you!

  • Michael Carter
    Reviewed on February 21st, 2024

    Quick and efficient. Have not had any issues with the furnace since we put it under contract (nice to not have it go out (always on a weekend) each winter for several days).

  • J R
    Reviewed on February 19th, 2024

    Quality personnel, quality work all at a reasonable price.Jason White did a great job explained everything done. Service with a smile what more could you want?

  • Constance Gehret
    Fairborn, OH
    Reviewed on February 18th, 2024

    Technician was on time, thorough, and kind.

  • Robert Wolfe
    Fairborn, OH
    Reviewed on February 11th, 2024

    Great service and communication!! Arrived on time, always super friendly, and completed the process sooner than expected. Highly recommend!!

  • Jeannette Roman
    Beavercreek, OH
    Reviewed on February 6th, 2024

    Great customer service! Professional, reliable, and on time. Highly recommended

  • J R
    Reviewed on February 5th, 2024

    Quality personnel, quality work all at a reasonable price. Paul L. did a great job explained everything done. Service with a smile what more could you want?
    Service: HVAC system maintenance

  • Deb Bevelhymer
    West Milton , OH
    Reviewed on January 29th, 2024

  • Robert Miller
    Reviewed on January 26th, 2024

    Friendly and thorough service. Jason was very good and that's why I am giving 5 stars. The cost of the pump for pumping condensate water to the laundry sink however was not. $600.00 for a $60 identical pump that one can buy on Amazon is more than a bit outrageous from Choice Comfort.

  • Tim Christian
    Vandalia, OH
    Reviewed on January 24th, 2024

  • Pam Morrow
    Englewood, OH
    Reviewed on January 24th, 2024

    Josh was great.

  • Chrissy Gerlaugh
    Englewood, OH
    Reviewed on January 23rd, 2024

    Shaun was great! Very friendly and efficient. Got our problem figured out and our A/C up and running as soon as he could. So glad our neighbors referred us to you!
    Update 5 years later....still doing a great job every time. Our go to for both Heating and A/C and now plumbing too. Just had Chris out today for a leaky toilet. Got it all fixed up and cleaned up in no time. And don't forget the girls in the office! Rachel is always kind and very helpful. She does a great job!
    Update 1/22/24 - Appreciate the speedy response when I called this morning with a furnace not working. Had a same day appointment, and Josh had it up and running in no time at all! He's been to our house multiple times for maintenance work and he's great!! Keep him around!! You guys are awesome!

  • Matthew Keyt
    Tipp City , OH
    Reviewed on January 23rd, 2024

  • Tom Fay
    West Milton, OH
    Reviewed on January 21st, 2024

    Paul, thorough, patient, polite.... excellent service call.

  • Linda Peck
    Englewood , OH
    Reviewed on January 21st, 2024

    Paul was here first thing this morning and very quickly diagnosed the problem. He had us up and running in no time. Paul was very polite and professional. Thank you for getting our heat back on.

  • James Armstrong
    Huber Heights, OH
    Reviewed on January 12th, 2024

    Polite, courteous , professional and clean. 👍

  • Lisa Heil
    Kettering, OH
    Reviewed on January 11th, 2024

    Great company!! Have a heating and air service contract.. Heat went out and. They came within a couple of hours.. Had to replace our old system. They came out the next day... They showed up when they said ..wonderful customer service!!!

  • Marcia Bechtel
    Centerville, OH
    Reviewed on January 10th, 2024

    Efficient, Professional, and courteous.

  • Robert Wolfe
    Fairborn , OH
    Reviewed on January 9th, 2024

    Great service!! Arrived on time, and completed the process sooner than expected. Highly recommend!!

Review Central
4.97 out of 5 ( 1278 Reviews )
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