Troy, OH

To Whom it May Concern, We recently moved into a new home in Troy. When the weather started getting cooler we called Choice Comfort to have them show us how to use the boiler system. We were delighted that they were able to schedule us in a timely fashion. Jason arrived on Monday and set to work immediately only to discover that we had a leak in the boiler system. He decided to call upon his boss who was more familiar with this type of system. “The bearded wonder” or Shaun as he is otherwise known, helped to diagnose the problem. They put us back on the books and scheduled us for the next available morning which was Wednesday. I received a courtesy call from Jason first thing on Wednesday to let me know that they were on the way. I was so grateful that we would soon have heat for the winter ahead. I was greeted by Jason and Findley who were able to replace a pressure valve and get the system to build up pressure, thus allowing the heat to move throughout the house. Jason checked to make sure that each of the thermostats were all working and registering the correct heat. Both Jason and Findley were friendly, professional, and answered all of my questions while explaining how to use the boiler system in the future. I feel like I understand how to use the system moving forward. Jason offered to come back if the need ever arises. I am thankful for the quick remedy to our dilemma, and the helpful expertise of the men from Choice Comfort. I would recommend their services in the future.

Tipp City, OH

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I was most impressed with the prompt, efficient, caring, courteous service which Finley and BJ exhibited when they installed my new furnace. I have only the highest praise and regard for their work which was beautifully and carefully performed. I only wish they could have seen how extremely pleased and delighted I was when I saw the finished product. One could tell they take great pride in their work, leaving the work area in perfect order. Choice Comfort must be very proud to have such excellent, capable and devoted employees. Their work speaks for them and for the Choice Comfort company. This company comes highly recommended.

Kettering, OH

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Finley and Tommy who did the install were professional and courteous. They did a great job. Very clean and tidy.

Centerville, OH

In my 12 years of home ownership experience, I have never been more impressed with a service company. We needed a new heat pump and fan coil installed. This is no small task. They helped review options for install, were completely transparent, and responded to email questions very quickly. During installation, they took amazing care of the work area (drop cloths, shoe covers) and quickly removed the old equipment and brought in the new. They answered questions and gave updates throughout the process. After installation, they gave us a tour of the new kit and even provided an equipment inventory list with a pre-registered warranty information. I didn’t have to register on our own. Icing on the cake. We highly recommend Choice Comfort for new installs. Great bunch of folks. We’re sad that they’re gone! —— Update! Had a repair job which included some funky noises coming from our system. Paul was able to patiently and expertly diagnose the issue and replace parts quickly. This company is great. I can’t re-recommend them enough.

Englewood, OH

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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I had three local HVAC companies bid a system replacement for heating and AC (no new ductwork). Comfort was competitive with a quote for a mid-range high efficiency system. They were on time for the install, did the job exactly as bid, and answered all my questions. Install took a day and a half, but they had my AC back up and running by the end of the first day, so I was only down a few hours (in August - I presume the furnace gets priority in the winter). I've only had the new system for less than a day, so I can't review it, but I am very happy with how the install went. Services: Heating system installation, Install AC, Installation

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Services: Thermostat installation, Install AC, Heating system installation Professionalism, Punctuality, Quality, Responsiveness

New Carlisle, OH

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Our old oil furnace was serviced by them to get us through the winter. (Bob does excellent work!) At which time I decided in the spring it would be a good time to retire it. Mike stopped by later that week and gave us several options for a new furnace. They installed a new high efficiency carrier furnace and completed the job in one day. The price was reasonable. Finley and Barry covered the pathway through the house and did an awesome job installing, cleaning up and explaining how the new thermostat works. They also cleaned up the ac coil above the new furnace going above and beyond what I expected. They always call about thirty minutes before arriving for an appointment. I highly recommend Choice Comfort Services and will call them when it's time to replace the ac system.

Tipp City, OH

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I was most impressed with the prompt, efficient, caring, courteous service which Finley and BJ exhibited when they installed my new furnace. I have only the highest praise and regard for their work which was beautifully and carefully performed. I only wish they could have seen how extremely pleased and delighted I was when I saw the finished product. One could tell they take great pride in their work, leaving the work area in perfect order. Choice Comfort must be very proud to have such excellent, capable and devoted employees. Their work speaks for them and for the Choice Comfort company. This company comes highly recommended.

Kettering, OH

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The installers were highly professional, capable and personable. They were very careful not to disturb us and even fixed some additional problems that we had not discovered. The salesman was also very informative and helpful. We would definitely recommend them!

Dayton, OH

I was very pleased with the prompt, efficient, and courteous service provided by Shaun, Finley, Terry, and the rest of the staff at Choice Comfort Services. Great work at a fair price, thanks!

Vandalia, OH

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Centerville, OH

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Jason with Comfort Choice was courteous, knowledgeable, and efficient. Rachel and Chrissy were supportive, patient, and reliable with scheduling and follow up. A great team I’ll use in the future, and recommend to others.

Moraine, OH

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I recently had my HVAC system replaced by Choice Comfort, and I have to say I am very pleased with the overall experience! The men showed up on time on Day 1 and were very polite and professional. They made sure to ask at several points if I had any questions. Upon leaving for the day, their work area was returned in spotless condition! On Day 2, they maintained the same level of politeness and professionalism as the day prior. Thank you for doing suchba great job!

Miamisburg, OH

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Great customer service. I had several light switches replaced. He inspected them and then replaced as requested.Arrived on time and was very polite. I would always recommend Choice Comfort.

Dayton, Oh

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Choice comfort has helped with our cooking and heating needs multiple times. They are professional, courteous and extremely knowledgeable. Finley has worked on our house several times and has done an outstanding job each time - our home is old and installation can be challenging- all the work done by choice comfort and their staff is outstanding and I recommend without reservation